Website accessibility statement

Everyone should be able to use our site © David McClenaghan

Everyone should be able to use our site

Here at the National Trust we are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.

We are actively working to increase the accessibility and usability of www.nationaltrust.org.uk and in doing so adhere to many of the available standards and guidelines.

This website endeavours to conform to level Double-A of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.0.

These guidelines explain how to make web content more accessible for people with disabilities. Conformance with these guidelines will help make the web more user friendly for all people.

Browsers
This site has been built using code compliant with W3C standards for HTML and CSS. The site displays correctly in the following browsers and using standards compliant HTML/CSS code.

Our website should display correctly in the current and previous two versions of the following browsers:

  • Firefox
  • Chrome
  • Internet Explorer
  • Safari
  • Opera

There are some areas of the site that require you to have JavaScript turned on to work. Please be aware of this and know we are working on alternatives for release in the future.

Areas we’re still working on
While this website strives to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website.

The specific areas where we are currently working to achieve better accessibility are:

  • Provision of video and audio transcripts
  • Provision of audio captions
  • Provision of audio descriptions
  • As we use a number of third party widgets – e.g Weather widget, Polldaddy polls we are unable to allow users to increase the text size for these widgets.
  • Alt text for images doesn’t include information on where the user will be taken, just what the image depicts
  • Some screen reader users may find our main font frustrating, and we are working towards displaying this as a web font in the future.
  • Some access errors on pages displaying Google Maps.
  • The Quarry Bank appeal page www.nationaltrust.org.uk/quarry-bank-appeal/play-games-and-donate. Due to the nature of games, we are unable to conform to Double – A of the World Wide Web Consortium. All the games with the exception of the ‘Garden Grab’ and ‘Archive Restoration’ have keyboard input, giving some degree of accessibility. The two named examples are Flash based games and are only controllable with a mouse. The games with fixed sized elements, speed sensitive responses, and no option to change the visual display or keyboard format will have a low degree of accessibility.
  • Some screen reader users may find our main font frustrating, and we are working towards displaying this as a web font in the future. If you would like to contact us directly about this specific page please email us on internet@nationaltrust.org.uk


We are continually seeking out solutions that will bring all areas of the site up to the same level of overall web accessibility. In the meantime should you experience any difficulty in accessing www.nationaltrust.org.uk, please contact us.