Raffles terms and conditions

Visitors in the laurel maze at Glendurgan Garden, Cornwall © John Millar

Visitors in the laurel maze at Glendurgan Garden, Cornwall

All raffle tickets will:

  • identify the National Trust
  • state the name and address of the responsible person
  • state the date of the draw
  • state the price of the ticket
  • state the fact that the National Trust is licensed by the Gambling Commission

All tickets must be paid for before being included in the raffle draw.

Raffle tickets must not be sold to a person in any street. For the purpose of this condition ‘street’ includes any bridge, road, lane, footway, subway, square, court, alley or passage (including passages through enclosed premises such as shopping malls) whether a thoroughfare or not.

  1. National trust currently operates a property and solus raffles.  These terms and conditions apply to all National Trust raffles.
  2. Participation in National Trust Raffles costs £1 per raffle ticket.
  3. All profits from these raffles will be donated by Gift Aid to the National Trust, a registered charity (No.205846).
  4. Payment for participation in any of the raffles can be made by cheque, credit card, or cash. CAF or other charity vouchers cannot be accepted as payment for raffle tickets.
  5. Your raffle tickets will be entered into the draw as soon as the whole payment is received.
  6. The promoter accepts no responsibility if the chosen method of payment is cancelled in error.
  7. No responsibility is taken for raffle tickets and payment lost, delayed, or damaged in the post and proof of posting will not be accepted as proof of receipt.
  8. Closing dates for the receipt of raffle tickets and raffle ticket payment is set out on the individual raffle pages. Tickets received after the closing date may not be entered in the draw but the payment will be treated as a donation unless expressly stated otherwise by the sender.
  9. The raffle draws will take place on the dates set out on the individual raffle pages.
  10. The prizes are non transferable and no alternatives will be provided.
  11. The result of the Raffle draw is final.
  12. Winners will be notified in writing. A cheque will be sent out within 10 working days of the draw to the name and address of the registered buyers of the winning raffle ticket.
  13. A list of winners will appear on the National Trust website at www.nationaltrust.org.uk from one week after each draw.
  14. All National Trust Raffles are open to all mainland Great Britain residents over the age of 16 (this excludes Northern Ireland, Isle of Man and Channel Islands). The tickets may not be sold to, or by a person under 16 years of age or purchased by National Trust employees. If a ticket is sold unknowingly to a person under the age of 16 they will be exempt from the raffle and will forfeit their prize.
  15. National Trust (Enterprises) Limited is licensed by the Gambling Commission under the 2005 Gambling Act. Responsible Person: Tim Butler, National Trust (Enterprises) Limited, Heelis, Kemble Drive, Swindon, Wiltshire, SN2 2NA.
  16. Should you have a complaint, please contact Member and Supporter Services, National; Trust, Heelis, Kemble Drive, Swindon SN2 2NA. A copy of our complaints procedure is available here  
  17. If you would like more information about raffles and lotteries please go to gamblingcommission.org.uk. If you are worried about your gambling or that of someone close to you, GamCare is the UK's leading authority on the provision of support, advice and counselling to people affected by gambling problems. If you or someone you know needs help or advice call their helpline 0808 8020 133 or visit GamCare.