Volunteers touch the lives of visitors

This section of the page features an image gallery, so if you're using a screen reader you may wish to jump to the main content.

Staff and volunteers try to ensure visitors to Hughenden create their own lasting memories. The small number of employed staff are supplemented by a far greater number of volunteers who undertake diverse roles to provide a variety of activities.

Rachel Holloway-Reid is a room and tour guide here at Hughenden. She and her partner, Alan Ross, often come in 1940s period costume and share the WWII era stories of this amazing property.

Visitors often add to our story

Last year a couple took one of Rachel's tours and they came back yesterday to give her a very special gift. Tony Glover and his wife presented Rachel with a precious RAF 'Observers' badge. This had been worn by Mrs Glover's father when he served as a Mosquito Invader Navigator. Sgt JF Potter flew with legendary ACE pilot, 'Sammy' Hoare.

The badge bears the 'O' for Observer and when the group was later renamed as navigators, the original members refused to wear the 'N' badges. The badge Rachel was given has spent the last 60+ years in Mrs Potter’s sewing basket.

Chance remark prompts more research

A chance remark by a visitor led to the secret war time role of Hughenden being uncovered with the help of the memories of some of those who had been based here.

Our volunteers have to opportunity to touch the lives of our visitors. Through their costumed presentations, Rachel and Alan are fantastic ambassadors for Hughenden and the National Trust. We thank them for their hard work and commitment.