Volunteers' experiences in historic houses

A new found confidence

I began volunteering to gain some experience before applying for a degree in heritage studies at University. The experience has changed me in just a few months; it has increased my confidence, shown me that speaking to new people isn't so scary and I have started to give introductory talks to groups of visitors. It's one of the best choices I've made and I hope to continue volunteering for many years to come.

Jill Newman, Volunteer Room Guide, Packwood House

Sharing a common interest

Coming from a professional engineering background, but with a strong interest in art, antiques and architecture volunteering with the National Trust has enabled me to learn more about my interests. It has provided me with the 'missing link' in the transition from paid professional work to retirement. It gives me great satisfaction to still be able to do something useful and to be involved in a team of people sharing a common interest.

David Chatfield, Volunteer Room Guide, Wales

From visitor to volunteer

I have lived near Benthall Hall for over 30 years. We had always enjoyed visiting the property so when I retired I volunteered as a room guide. I was rather nervous at first, but have come to feel a strong affection for the property and really enjoy helping visitors get the most out of their visit. I especially enjoy the team spirit shared by the custodian and other volunteers.

Jennie Osborn, Volunteer Room Guide, Benthall Hall