Calls may be recorded and monitored for training and security purposes.

*At no extra cost
Excludes internet, capped or fixed tariffs

^100 per cent renewable electricity
For every unit of electricity used, npower will purchase a unit of existing renewable energy to be fed into the electricity network. The electricity you receive remains the same. Usage is estimated until year end when annual consumption data is checked and we confirm the correct amount of renewable energy has been purchased.

#£15 investment in low & zero carbon technologies per fuel
£15 invested in low and zero carbon initiatives and related educational activities (inclusive of marketing and promotional costs for marketing of The National Trust Green Energy products) for customers entering into a residential contract with npower for National Trust Green Energy electricity or npower gas, once supply by npower has commenced.

£15 annual payment for every year you remain a National Trust Green Energy electricity customer
£5 invested in low and zero carbon initiatives and related educational activities (inclusive of marketing and promotional costs for marketing of National Trust Green Energy products), £10 invested in renewable technologies on National Trust properties. Payable every year a customer stays with National Trust Green Energy for the duration of the National Trust and npower alliance.

£5 Annual payment for every year you remain a npower gas customer
£5 invested in low and zero carbon initiatives and related educational activities (inclusive of marketing and promotional costs for marketing of National Trust Green Energy products).

+£100 annual discount.
After you’ve been with npower and paid by monthly Direct Debit without a break for 12 months, you’ll receive a discount off your energy bill. Stay with us and continue to pay in this way and you’ll get an £100 annual discount if you buy both electricity and gas, or £20 if you buy just one fuel.

Our new, higher discount applies from 01/09/08. Existing customers who are already eligible to receive our old £80 discount for paying for both electricity and gas by monthly Direct Debit will receive an apportioned higher discount payment according to their discount anniversary as follows.

Date of discount payment anniversary
September – November 2008 £85 discount received, December 2008 – February 2009 £90 discount received, March – May 2009 £95 discount received, June 2009 onwards £100 discount received.