Visiting Acorn Bank: Everything you need to know

Acorn Bank Gardens

In line with government guidance, the gardens and estate at Acorn Bank remain open for local visitors to access for walks. To ensure the safety of our visitors, staff, volunteers and local communities, we've reduced the number of people we can welcome at one time so it is essential to pre-book ahead of your visit. New tickets are released every Friday morning for the following week. In this article you’ll find everything you need to know about what's open and what to expect from your visit.

Parking and arrival

As you come up the driveway, please pull into the main car park on your left. Parking is currently free. If you require disabled parking please continue up the drive where a member of our Welcome & Service team can direct you to an accessible space nearer the gardens.

Once you’re parked, please make sure you have your booking information to hand (and, if you’re a member, your National Trust card). Our welcome team will take your details from the Shepherd’s Hut at the end of the drive.

Please arrive within your chosen half-hour timeslot, we cannot guarantee entry if you are late. You are then free to enjoy the gardens and parkland for as long as you wish.

Staying safe

To help keep everyone safe, please follow social distancing and government guidance when you visit. Look out for signs while you’re here which will explain any changes to how you can access different parts of the site. If you’re showing any of the symptoms of coronavirus, or if you've been in contact with anyone that has the virus in the last 14 days, please don’t visit.

Facilities

The 180-acre woodland and parkland, gardens, secondhand bookshop, car park and toilets are open. The watermill is open at weekends and on Bank Holidays, 11am-3pm.
Toilets can be found in the garden courtyard and are subject to a one-in-one-out distancing rule. This includes a disabled toilet with baby changing facilities. Please follow social distancing guidelines and stay two metres apart.

Seating is available in the café courtyard if you wish to bring your own picnic. Please remember to clear your own tables and dispose of waste in the bin provided.

Dogs are not allowed in the formal gardens but are very welcome on leads in the woodland and wider estate.

Sadly, we’re not able to open everything at once. Some facilities and areas remain closed at the moment, so that we're sure that everything we do is safe, but new possibilities are opening up all the time. The mansion, café and shop are currently closed. Please keep an eye on our website for further updates.

Accessibility

The paths in the garden are uneven in places but we do have a tramper which is available to hire free of charge. It may be available on the day but must be pre-booked to guarantee availability. Please email acornbank@nationaltrust.org.uk to book.

Essential Companion card
The Essential Companion card makes it simple to bring one or two carers or companions with you, free of charge. Just show the card when you arrive, and your carer(s) or companion(s) won’t need to pay an entry fee. If you don’t have an Essential Companion card, you can still bring carers or companions for free – the card just makes it quicker and simpler for you.

How to book

All visitors must book a ticket in advance, including members. Entry and parking is free for members, but please bring your membership card with you. Non-members will need to pay in advance.

  • Tickets are released here every Friday for the following week. Please book one ticket per person, except for children aged 5 or under as they don’t need a ticket.
  • You’ll need to choose a 30-minute arrival time for the day you want to visit.
  • The timeslot is for your arrival time only.
  • Tickets are for your use only and are not available for resale.
  • We'll send your booking confirmation by email. Please make sure you fill in your correct email address when you book to ensure you receive your confirmation email.

Every Friday we'll release new bookings for visits the following week. You can book up to 18 hours before a timeslot.

Due to limited spaces, we’re asking that you only book once a week to allow others a chance to visit.

Changing your booking

If your plans change and you can’t make your timeslot, you can easily change or cancel your booking. We really appreciate you doing this as soon as possible so the tickets can be made available for other visitors. 

If you’re a member, the option to cancel or change your booking can be found in your confirmation email by selecting ‘view and manage your order online' underneath your order summary. 

For non-members, please ring us on 0344 249 1895 to discuss changing your booking.

How to book

The safety of our staff, volunteers and visitors from the local community remains our priority and we urge you to book your visits in advance. Every Friday we release new bookings for visits the following week.

  • Entry and parking is free for members, but please bring your membership card with you. Non-members will need to pay in advance.
  • Please book one ticket per person, except for children aged 5 or under as they don't need a ticket.
  • You'll need to choose a 30-minute arrival time for the day you want to visit.
  • The timeslot is for your arrival time only
  • Bookings are for your use only and are not available for resale
  • We'll send your booking confirmation by email. Please make sure you fill in your correct email address when you book to ensure you receive your confirmation email.