Visiting Bateman's: what you need to know

Batemans front garden borders

We're looking forward to welcoming you to Bateman's. Things may be a little different as we have measures in place to keep our staff, volunteers and visitors safe. Here's some helpful information about what to expect and what is on offer when you visit.

What's open 

The ground floor of the house, garden, estate, mill, tea-room, shop, play area and toilets are open. In line with government guidance visitors are required to wear a face covering in indoor areas. 

The house - The ground floor of the house is open daily from 11am - 5pm. To enable social distancing we are limiting numbers inside the ground floor of the house and there is a queuing system in place. Please be aware there may be a queue to enter the house at busier times.

A selection of second-hand books can be found in the pop-up bookshop in the kitchen. 

Park Mill is open daily, 10am - 4.45pm. 

The Mulberry tea-room is open daily from 10am - 5pm, with indoor and outdoor seating as well as a takeaway service.  The preferred method of payment is contactless card but our tills can now take cash. In line with government guidance visitors are required to wear a face covering when they enter the tearoom until seated and eating or drinking at the indoor tables. Please bring one along with you.

The Oast gift shop is open daily from 10am - 5pm. For the safety of staff and visitors we've introduced social distancing measures. Our preferred method of payment is contactless card, but cash transactions are also possible. 

Natural play area near the car park is open daily from 10am - 5pm. This fun-filled natural space is great for exploring. Please supervise children in this area.

Toilets - The toilets at visitor reception and by the Mulberry Garden are open.  The access toilet and baby changing are also open. We are limiting numbers in each toilet facility to ensure we maintain social distancing and there is a queuing system in place. 

What to expect when you arrive and car parking

Our pay & display car park is open, and is £4 per car for non-members. National Trust members park free. Please park considerately in the marked bays. We also have accessibility parking available close to the visitor entrance. The bays are clearly signed.

After parking, please make your way to our visitor reception. The team will maintain appropriate social distance measures if they are outside the building or are positioned behind a perspex screen for your (and their) protection when inside. Contactless and card payments are our preferred method of payment but our tills can now accept cash too.

Staying safe

We are limiting numbers in the tea-room to ensure we maintain social distancing and there is a one-way system in place.

Our estate walks offer the chance to explore the wider countryside. We are asking that everyone follows social distancing guidelines whilst enjoying the wider estate.

To help keep everyone safe, please follow social distancing and government guidance when you visit. Look out for signs while you are here which will explain any changes to how you can access different parts of the site. If you're showing any symptoms of coronavirus, or if you've been in contact with anyone that had the virus in the last 14 days, please don't visit.

Ellie enjoying an estate walk
Batemans Ellie
Ellie enjoying an estate walk

Bringing your dog

We love welcoming our four-legged friends too. Dogs are welcome in the garden and estate on short leads. There are water bowls dotted around and dog waste bins in the car park and down by the mill.

Welcome back.