Chartwell house and studio tickets
To ensure our visitors get a safe experience and to help protect our historic collection, we provide entry to the house on a timed ticket basis.
How to visit the house and studio at Chartwell
As the house and studio reopen here at Chartwell, here’s all you need to know on how to visit and a step by step guide on booking a house and studio ticket.
Step one – book a ‘Chartwell Garden Timed entry’ ticket for the gardens online
To visit Chartwell you must have a ‘Chartwell Garden’ ticket. These are free for National Trust members. Non-members can find the prices here.
Access for everyone
If you need to bring a carer or essential companion to accompany you as a disabled visitor, you can now book a carers ticket at the time of booking, free of charge.
You can book your ‘Chartwell Garden’ ticket on our website through the link below. This will guarantee your entry into the gardens here at Chartwell.
Non-members will also need to purchase a car park ticket from our car park machines or Visitor Centre on the day. These are £4 per car. National Trust members will need to scan your cards on our car park machines to get your free parking.
Some extra ‘Chartwell Garden’ tickets may be available on the day, especially on weekdays. These are offered on a first come, first served basis where we have capacity. We cannot guarantee their availability if you choose not to book.
If you arrive either early or late to your entry slot, we unfortunately cannot guarantee your entry.
Although our 'House and Studio' tickets are limited, if you have booked a timed entry ticket online at 10, 10.30 or 11am through the link above, and you arrive at Chartwell on time, you will be guaranteed a timed ticket into the house between 11am and 3pm if you wish this additional extra.
Step two – book your ‘House and Studio’ ticket on the day
When you arrive at Chartwell, you can then purchase your 'House and Studio' ticket from our Visitor Centre, whilst tickets remain. These are allocated on a first come, first serve basis.
You must have an existing ‘Chartwell Garden' ticket in order to get entrance to the house.
The ‘House and Studio’ tickets are not available to book in advance as we're limiting numbers inside the house and studio. The ‘House and Studio’ tickets cannot be guaranteed for all visitors to Chartwell.
The ‘House and Studio’ tickets are free for National Trust members. For non-members, tickets are an additional £6 for adults and £3 for children, on top of the ‘Chartwell Garden’ ticket.
The house is open from 11am and 4pm (last entry is 3pm). Your ticket will include the ten-minute timed entry window that will be your time to enter the house.
We are unable to refund tickets if you later choose not to enter the house.
Step three – visiting the house and studio
After you’ve purchased your ‘House and Studio’ ticket, you can head on into the grounds. Depending on demand, it is unlikely you will receive a house ticket with immediate entry, so you may want to visit the rest of the gardens, take a walk around our new outdoor art trail, or head up to the shop and café.
For entry into the house, you will have a ten-minute entry time written on your ticket. These ten-minute windows allow a staggered approach for the safety of our visitors, staff and volunteers. Please arrive to the house promptly to enter at your ticket entry time. If you miss your entry time into the house, you unfortunately will not be able to enter.
Entry to the studio is not timed but you may be asked to wait before entering the building.
Inside the house - safety
- In line with government guidance, you're required to wear a face covering in most enclosed spaces; this includes the house. Please bring a face covering with you.
- Please give other visitors, and our room guides, plenty of space. Please note that you may have to queue before entering the house.
- Hand sanitiser is available at the house entrance.
- Surfaces, including display cases, are sanitised regularly throughout the day. For your safety, please avoid touching surfaces as much as you can.
- Please leave large rucksacks in the car or be prepared to carry them on your front or by your side around the house.
- You will be asked to scan the NHS track and trace QR code at the front of the house with the NHS app on your phone.
What will your visit look like?
There is now a one-way system through the house to help us open safely.
We are unable to open all rooms where we are unable to maintain social distancing. This includes Lady Churchill's bedroom.
The Secretaries Office is now open to the public after going on display in 2020, but only Monday to Friday, excluding Bank Holidays. This room will not be open on weekends.
In line with Government guidance we are supporting the NHS Track and Trace programme. This means you may be asked to scan your membership card, or for non-members asked brief contact details.
Inside the studio - safety
- Access to the studio is included within your house ticket.
- In line with government guidance, you're required to wear a face covering in most enclosed spaces; this includes the studio. Please bring a face covering with you.
- Please give other visitors, and our studio guides, plenty of space. Please note that you may have to queue before entering the studio.
- Hand sanitiser is available by the touch wall.
- Surfaces, including the touch wall and paintings guides, are sanitised regularly throughout the day.