Wasdale Campsite rules

Arrival times

Arrival time for all forms of accommodation is after 2pm. The departure times for all is 10am. Please ensure that you pitch at least 6m from fellow campers.

The shop and reception will be closed between 11am and 2pm for staff to clean and carry out maintenance.

Winter hours are generally 8am – 5pm all week but these times can vary and will be updated on the notice board outside the shop. If we are closed, then please follow signage guidance on arrival at the campsite

Minimum stay

There is a minimum two-night stay at weekends and for all advanced bookings. A three-night minimum stay applies at Bank Holidays.

Parking

There is no parking on pitches so we cannot accommodate roof or trailer tents. Parking is available in designated areas away from tent pitches, on the periphery of the site, but near enough so it’s not too difficult to carry your camping gear from your car.

Dogs/pets

Well behaved dogs that do not disturb other campers are welcome on site (maximum of two per pitch), but please notify us at the time of booking. To reduce any disturbance to other campers, dogs must be always on leads and cleared up after immediately.

There is 1 dog friendly tipi. Dogs are not allowed inside any other form of accommodation on site except for assistance dogs.

Quiet please

We ask that our visitors are considerate to their neighbours at all times keeping noise to a minimum. No audible devices are allowed. Quiet please after 11pm

Tent Pitches

Please leave at least six metres between tents and campervans. Any gazebo, mess tent or awning is extra to your booking and must be paid for, please see staff on site.

Campervan Pitches

All the campervan pitches are different shapes and sizes and are allocated on a first come first served basis. If your gazebo or awning can fit in your bay (we cannot guarantee this) then it is included in the price of your pitch.

Maximum occupancy

The maximum number of adults allowed in any party is four. This applies whether you book together or separately.

Occupation of pods is limited to two adults plus one child for a standard pod and two adults plus 3 small children for a family and 2 adults and 2 children in the plus pod. The tipis and bell tent accommodate a maximum of 3 adults or a family of 2 adults and 2 children.

Clubs, societies and other officially recognised groups

Official groups such as Duke of Edinburgh, Scouts, or Ministry of Defence may be accepted by prior arrangement. D of E groups must have an expedition reference number. Please note we are unlikely to accept groups at the weekends or in the summer season.

All group bookings must be made by calling the Bookings Team and cannot be made online. For us to allow your request you must give accurate details of your group size and number of tents. We're available Monday to Friday 10am - 4pm, on 01539 432733 or email your requirements. Please note that your group's booker must be at least 18 years of age.

Fires

For obvious reasons, campfires are not allowed, but barbecues are permitted, provided they are raised off the ground. Ask the campsite team for stones, if necessary, please return these after use. No BBQs are allowed on the pod decking areas.

Safety

Cooking inside tents or pods is NOT permitted and can be lethal due to carbon monoxide poisoning. BBQ are not permitted on pod decking.

Bring a torch - it's very dark here due to the rural location with no lighting, so a torch is essential outside the summer months.

Smoking and Vaping

Smoking and vaping is not allowed in or around any structure on site.

Complaints and feedback

Every reasonable care will be taken to ensure that the camping pitch, pod or bothy and also site amenities are presented to a high standard. Should you find any cause for complaint, please immediately contact one of the campsite staff, so that reasonable steps can then be taken to rectify the problem. National Trust will not normally make any refunds in respect of complaints made after the Visitor’s departure from the campsite if the Visitor did not make the problem or complaint known to staff during the Visitor’s stay. If you supplied an email address at the time of booking, a survey will be emailed to you for your comments after your stay. Alternatively, a comment form may be completed and left at the campsite reception. All complaints made after the Visitor’s departure should be made in writing by post or email to:

Guest Relations Manager

National Trust Holidays, Heelis, Kemble Drive, Swindon, SN2 2NA

Email: guestrelations@nationaltrust.org.uk.

National Trust Members

There are no reductions for members at our sites due to charity commission rules. However, please be assured that the money raised through the campsite will be put to good use supporting our conservation work locally.