Visiting Hinton Ampner: What you need to know
We have reopened the garden, parkland, estate, café and toilets at Hinton Ampner. Below is some helpful information about what to expect and what is on offer. Things may seem a little different, however all measures have been put in place to keep our staff, volunteers and visitors safe.
What to expect when you arrive and car parking
When arriving, please have your pre booked ticket ready to show our welcome team. Our welcome team may ask for your surname to easily log your visit into our booking system. Please bring a face covering with you to wear when booking in for your visit.
We've introduced advance booking to keep everyone safe and maintain social distancing. To avoid disappointment please book in advance, especially at busier times such as weekends, schoold holidays and bank holidays. However, where space is available on weekdays, pre-booking may not always be necessary. We will monitor visitor numbers throughout the day, and where capacity allows, walk in admission may be possible. All bookings are in time slots. This helps us to control the number of visitors that we have on site so that we can avoid overcrowding. If you’re more than 10 minutes late for your arrival slot then entry will be at the discretion of the property team.
Our car parks are open and are located a short distance from visitor reception. We also have accessibility parking available – please speak to a member of the welcome team and they will be able to direct you. Alternatively, please contact us in advance on 01962 771305 for further guidance on parking.
Some areas of our garden are currently closed off due to the weather conditions, which make the pathways slippery. Our visitor welcome team are happy to talk you through what areas are open during your visit.
Some areas of the property have been closed to avoid potential overcrowding if there isn’t enough room for people to pass each other safely.
Our estate walks offer the chance to explore the wider countryside. We have large scale maps that you are welcome to take a photograph of to help you follow the route. We are asking that everyone follows social distancing guidelines whilst enjoying the wider estate. Due to weather conditions, some paths and areas may be slippery. Please bring suitable outdoor footwear with you for your walk.
To help keep everyone safe, please follow social distancing and government guidance when you visit. Look out for signs while you’re here which will explain any changes to how you can access different parts of the site. If you’re showing any of the symptoms of coronavirus, or if you’ve been in contact with anyone that had the virus in the last 14 days, please don’t visit.
Our toilets are open on site. We are operating a ‘one in, one out’ policy to ensure that social distancing measures can be used. Accessible facilities are also available in the courtyard next to the mansion..
Our café is open and is currently serving hot and cold drinks, cream teas, a selection of light snacks, made to order sandwiches and bakes and cakes. At the moment we are only able to accept payment by card.
We are currently unable to offer any cafe tables or seating. Visitors are welcome to picnic in the wider parkland and estate and there are benches around the site. We ask that visitors please avoid picnicking in the formal garden to avoid overcrowding. Please take any rubbish home with you.
We have accessibility parking and accessible toilet facilities available. When you arrive please make our welcome team aware that you would like to use the accessible car parking and they will guide you. Accessible toilet facilities are available in the courtyard next to the mansion. We have created an accessible one way route around the site. This is clearly marked with arrows to guide you around when you visit. We are currently unable to offer and mobility scooters or wheelchairs to loan to visitors, due to current government guidelines.
How to book
All visitors must book a ticket in advance, including members. Entry and parking is free for members, but please bring your membership card with you. Non-members will need to pay in advance.
•Please book one ticket per person, except for children aged 5 or under as they don’t need a ticket.
•You’ll need to choose a 30-minute arrival time for the day you want to visit.
•The timeslot is for your arrival time only
•Tickets are for your use only and are not available for resale
•We'll send your booking confirmation by email. Please make sure you fill in your correct email address when you book to ensure you receive your confirmation email.
Every Friday we'll release new bookings for visits the following week. You can book up to 18 hours before a timeslot.
Due to limited spaces, we’re asking that you only book once a week to allow others a chance to visit.
Help support key workers
To say thank you to our nation's key workers and all they have done for us, we're encouraging visitors to keep the first and last slots of each day free for key workers to use. While we are unable to 'reserve' these slots exclusively for key workers, we hope you will join us in thanking them by leaving these times free. If you or someone in your group are a key worker, please take the opportunity to book these early and late timeslots.