Visiting Hinton Ampner: What you need to know
At Hinton Ampner the garden, cafe, shop, toilets, parkland and wider estate are open. The house is open Wednesday - Sunday. Although we are accepting walk-ups, we recommend booking your visit in advance, particularly during peak times. Below is some helpful information about what to expect from your visit. Measures have been put in place to keep our staff, volunteers and visitors safe.
What to expect when you arrive and car parking
We've introduced advance booking to keep everyone safe and maintain social distancing. To avoid disappointment and being turned away please ensure you book in advance, particularly during peak times such as weekends and public holidays. All bookings are in time slots. This helps us to control the number of visitors that we have on site so that we can avoid overcrowding. If you’re more than 10 minutes late for your arrival slot then entry will be at the discretion of the property team.
However, it is not always necessary to book a slot - do call the property directly to check on the day availability.
Our car parks are open and are located a short distance from visitor reception. We also have accessibility parking available – please speak to a member of the welcome team and they will be able to direct you. Alternatively, please contact us in advance on 01962 771305 for further guidance on parking.
When arriving, please have your ticket ready to show our welcome team if you have pre-booked. Our welcome team may ask for your surname to easily log your visit into our booking system. Please bring a face covering with you to wear in Visitor Reception.
Some areas of our garden may be closed off to protect the grounds, especially during wet weather. Our visitor welcome team are happy to talk you through what areas are open during your visit.
Please check our opening times before your visit as various aspects of Hinton Ampner have different opening times.
To help keep everyone safe, please follow social distancing and government guidance when you visit. Look out for signs while you’re here which will explain any changes to how you can access different parts of the site. If you’re showing any of the symptoms of coronavirus, or if you’ve been in contact with anyone that had the virus in the last 14 days, please don’t visit.
There is a one way system in place in the walled garden and in the house to allow for social distancing.
Our estate walks offer the chance to explore the wider countryside. We have large scale maps that you are welcome to take a photograph of to help you follow the route. We are asking that everyone follows social distancing guidelines whilst enjoying the wider estate. Due to weather conditions, some paths and areas may be slippery. Please bring suitable outdoor footwear with you for your walk.
Our toilets are open on site. We are operating a ‘one in, one out’ policy to ensure that social distancing measures can be used. Accessible facilities are also available in the courtyard next to the mansion.
Our shop is open 11.00am - 5.00pm with social distancing measures in place
Our cafe is open from 10.30am - 4.30pm for takeaway food and drink. We currently have outdoor seating available in the walled garden and visitors are welcome to picnic in the wider parkland and estate - there are benches around the grounds. We ask that visitors please avoid picnicking in the formal garden to avoid overcrowding and please take any rubbish home with you.
We have accessibility parking and accessible toilet facilities available. When you arrive please make our welcome team aware that you would like to use the accessible car parking and they will guide you. Accessible toilet facilities are available in the courtyard next to the mansion. We have created an accessible one way route around the site. This is clearly marked with arrows to guide you around when you visit. We can loan wheelchairs to visitors, but we recommend booking your visit in advance by calling the property and notifying them of your access needs.
A detailed access statement PDF can be found under the 'facilities and access tab' on our homepage.
How to book
We recommend that all visitors book in advance, including members. Entry and parking is free for members, but please bring your membership card with you. Non-members will need to pay in advance.
•Please book one ticket per person, except for children aged 5 or under as they don’t need a ticket.
•You’ll need to choose a 30-minute arrival time for the day you want to visit.
•The timeslot is for your arrival time only
•Tickets are for your use only and are not available for resale
•We'll send your booking confirmation by email. Please make sure you fill in your correct email address when you book to ensure you receive your confirmation email.
Every Friday we'll release new bookings for visits the following week. You can book up to 18 hours before a timeslot.
Due to limited spaces, we’re asking that you only book once a week to allow others a chance to visit.
Help support key workers
To say thank you to our nation's key workers and all they have done for us, we're encouraging visitors to keep the first and last slots of each day free for key workers to use. While we are unable to 'reserve' these slots exclusively for key workers, we hope you will join us in thanking them by leaving these times free. If you or someone in your group are a key worker, please take the opportunity to book these early and late timeslots.