What to expect from your visit to Upton House and Gardens

Whether you’ve visited before or plan on visiting for the first time, we’ve prepared some guidance about what to expect.

Parking and arrival

Please park in the main car park which is approximately 300 yards from the house. The main visitor reception is across the road from the car park. You’re welcome to stay for as long as you like until closing time (please check here and at Visitor Reception for updated times for when you plan to visit).

Staying safe

To help keep everyone safe, please follow the latest guidance on your visit, and look out for signs while you’re here which will explain any changes to how you can access different parts of the site.

If you’re showing any of the symptoms of Coronavirus, or if you've been in contact with anyone that has the virus in the last 14 days, please don’t visit.

Facilities 

Toilets are next to the plant centre – including an accessible toilet and baby changing facility. They are cleaned regularly throughout the day; we are maintaining our usual high standards of cleanliness throughout. 

The Pavilion café is open daily (check latest times here) serving hot and cold drinks and light refreshments and lunches. Takeaway options are also available to enjoy in the gardens. 

Upton House and Gardens Shop and plant centre is now open (check latest times here) selling a range of homeware, souvenirs and tasty treats. Our garden range is available outside in the courtyard. Stop off after your visit round the gardens for that perfect gift or keepsake. 

Profit from the café and shop go towards helping us care for Upton House and Gardens, thank you for your continued support. 

The main second-hand book shop remains closed, but we have now opened up a smaller one in the courtyard near the plant centre.

Accessibility

Please note, a large part of the garden access is via steps and slopes, but it can be seen from the lawn.  

There is a wheelchair-accessible route around the garden. We’ve updated our access statement, with more information about way-marked routes, and what facilities are available across the property for visitors with specific requirements.

The buggy is available upon request for those with mobility issues. Please ask on arrival if you require this service. 

Face coverings are recommended in enclosed, crowded areas.

Carers can continue to access our places for free with an essential companions' card. 

Visiting Upton House 

We’re delighted to have opened the house again. We’ve missed the sound of your footsteps and voices and sharing your discoveries with the collection.  

Entry to the house on busy days is by timed ticket; please check at reception upon arrival for details. 

A skeleton team have been caring for the house and collection throughout lockdown: monitoring light and humidity, controlling pests, and keeping on top of vacuuming and dusting. We’re really happy to have been able to open the shutters and doors again and welcome you back.  

Upton houses an important collection of art and porcelain and it isn't possible to have all items on display permanently.  To find out if a particular room or work is currently on display, on loan or in storage please contact us before travelling.  

 

Key information:

•    Please check here for house opening times and ask at reception on arrival about timed tickets.
•    Face coverings are recommended in enclosed, crowded areas.
•    Large backpacks and buggies must be left outside.  We’re sorry, we’re unable to store bags and personal belongings.