National Trust app: frequently asked questions

The new National Trust app is your guide to great days out

The new National Trust app is your guide to great days out

This is a compilation of all of the most frequently asked questions about the National Trust app. If you have a question about our apps that isn't answered below, please email appfeedback@nationaltrust.org.uk.

 

Will the app work on my mobile or tablet?

The new app is designed to work on the following

  • Apple iPhone 4 and above, iPod Touch, iPad, iPad Air and iPad Mini. Requires OS 7.0 and above
     
  • All Android phones and tablets with Android 4.1 (Jellybean) and above
     
  • Windows Phones with Windows 8.1 Mobile and above

 

Why does the app want me to share my location?

The app uses your location to show National Trust places and events near you. It will also remind you to check the app when you're at a National Trust place so you can see what's happening at a property today. 

 

What if I don't want to share my location?

That's ok, too. You can find places and events near you and nationwide by using the search function

 

Where can I see a map of all the NT places? 

In the Discover section swipe down a short distance and then click on the Map button at the top of the screen. This will take you to a map that's centred on your location. From the map, you can toggle back to List view.

 

Where can I find a list of all places?

In the Search, you can find all of the places by typing a few letters of the beginning of their name.

 

I've noticed some of the distances to places are less than the driving distance

The distances in the Discover stream are measured 'as the crow flies' to provide an indication of properties' relative distance. For accurate distance information, go to the directions section of the place and use the link to your device's map service (e.g Apple Maps or Google Maps).