Skip to content

Privacy policy

A family sitting outside a cafe at Osterley Park and House in London
Family sitting outside a cafe at Osterley Park and House in London | © National Trust Images/Arnhel de Serra

The privacy and security of your personal information is extremely important to us. This privacy policy explains how and why we use your personal data, to make sure you stay informed and can be confident about giving us your information.

Your data is safe with the National Trust

We use your personal data to help us provide a great experience for you. This includes tailoring the information we share to make sure you find it relevant, useful and timely. We respect your privacy and work hard to meet strict regulatory requirements.

We never sell your personal data to third parties. We will only share it with organisations we work with who meet our high privacy standards.

We’ll always protect your personal data and, as part of this, we regularly review our privacy notice so that you can see how we use your data and what your options are. If there are any changes to the General Data Protection Regulation (or GDPR) or related laws, we may need to amend this statement in the future.

This privacy policy applies to you if:

  • You're a supporter of the Trust (whether that's as a member, donor, volunteer, tenant, customer or employee)
  • Use any of our services
  • Visit our website
  • Use our mobile app
  • Email, call or write to us.

In certain cases we may also provide an extra privacy notice, which will always refer to this page.

You might also be interested in

Backlit oak leaves at Sheringham Park, Norfolk
Article
Article

Modern slavery statement 

The National Trust is committed to ensuring modern slavery does not exist in its organisation or supply chains. Read the National Trust's latest statement on modern slavery.

A flock of seabirds fly past the Victorian lighthouse on Inner Farne
Article
Article

Website accessibility 

Discover how we strive to increase the accessibility and usability of our website and adhere to many industry standards and guidelines.

Visitors, one in a wheelchair, explore the Walled Garden at Shugborough Estate, Staffordshire
Article
Article

Access for everyone 

We welcome disabled visitors, companions, carers and assistance dogs. Find out about our Essential Companion card for individuals and Links Pass for groups.   

Visitor using their laptop in the café at Osterley Park, Middlesex
Article
Article

Cookie policy 

We use cookies to help provide the best possible online experience for you. Find out what they are and how you can control our use of them.