Your accessible visit to Trengwainton

Useful information at a glance

• The garden is half a mile long and set on a steady incline, with a mixture of tarmac and gravel paths.
• There are accessible toilets in the main car park, the café and in the garden next to the bookshop.
• There are hearing loops in the shop/reception, the café and bookshop.
• People with mobility issues can be dropped off near the reception.
• Level access into shop/reception.
• Ramped access into café.
• Unfortunately, due to the historic nature of the former Head Gardener’s Cottage, the bookshop is not accessible to users of wheelchairs. We’re happy to bring out a selection of books to you.

The electric mobility Tramper

The Tramper is an electric all-terrain mobility scooter designed specifically to cover rough ground and grass safely. This means mobility issues don’t have to stop you from enjoying the sea views at the top of the garden.

It’s been supplied by our friends at the not-for-profit organisation Countryside Mobility and you’ll need to take out membership with them to hire the Tramper. This costs £3.00 for a single use, £5.00 for a two week ‘taster' membership or £15.00 per year and you can then use the membership at nearly 50 other Tramper sites in the South West. We can sign you up for membership at the reception and give you training on how to use the Tramper, which takes around 10-15 minutes, but we recommend you read the terms and conditions of use before getting here to ensure you can use this vehicle.

The Tramper is very popular, so it’s best to book in advance by calling 01736 363148 (option 2) during normal opening hours (10-5 Sunday to Thursday). Please be aware that all Tramper users must come with a companion and one of you must be in possession of a working mobile phone in case of difficulties.

All-terrain manual wheelchair

We have an all-terrain wheelchair that can be borrowed for free (pre-booking advised) but due to the geography of the garden users will need a strong companion to push on the slopes and gravel paths.

Guides in alternative formats

Large print

We’ve a large print guide of Trengwainton for those who may be visually impaired and it’s designed to be used with a large print map (Size A3) of the property.

Braille

Braille is a form of written language used by people who are visually impaired or Blind. Characters are represented by patterns of raised dots that are felt with the fingertips.

Visual story

This can help people with anxiety or autistic spectrum disorder to feel more at ease and prepared for a visit by showing lots of pictures of the site.

Easy read guide

An Easy read guide helps those with learning disabilities (or for whom English may not be a first language) to access information about Trengwainton.

Silent spaces

We’ve partnered with the national Silent Space charity (Registered charity no. 1190013) and set aside two areas in the garden for quiet contemplation.

Noise cancelling headphones

The garden is generally a quiet and peaceful place to visit, but for visitors who may be sensitive to noise, we have adult and child noise cancelling headphones which can be borrowed from the reception team.

Access statement

Please click here for our full access statement.