Booking information

Garden Cottage, Leominster — The exterior of Garden Cottage, Croft Castle, Leominster

The idyllic outside dining area at Ferry Cottage, Brixham, Devon — The outside dining area at Ferry Cottage, Brixham, Devon

Pay your balance

If you’ve already booked a holiday with us you can now pay the remaining balance online. All you need is your booking reference number and the surname on your confirmation email.

Pay online

Exterior view of The Mill Cottage, Devon — Exterior view of The Mill Cottage

Contact the holidays team

If you have any questions, or need more information, our holidays team will be able to help.

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Holiday terms and conditions

Front door of Wicket Nook Cottage, Derbyshire

Holiday cottage, bunkhouse and bothy terms and conditions

Please read these terms and conditions carefully before making your holiday cottage, bunkhouse or bothy booking.

Camping and glamping terms and conditions

Please read these terms and conditions carefully before making your camping, caravan, campervan, motorhome or glamping booking.

Exterior of The Tower holiday cottage, Norfolk

Frequently asked questions

Here you'll find all the answers to all the commonly asked questions from our guests.

Read our FAQs

Did you know that our gift cards can be used towards holiday bookings too? For a special gift that will be remembered long after Christmas Day, give your loved ones the gift of time away together, and experiences they will cherish for ever.