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A selection of gift cards
Give the gift of choice with a National Trust gift card | © National Trust Images/James Dobson

Online shop help centre

All you need to know about buying from our online shop, from searching for a specific gift to delivery and returns. You'll also find contact details if you need to get in touch.

Bottled drinks for sale in the National Trust shop

Browsing and ordering from the online shop 

Whether you're treating yourself or someone else, the online shop makes it easy for you to find something special.

National Trust tartan picnic blankets and throws displayed on a wooden bench

Online shop delivery and returns 

All the information you need about delivery and returns to the National Trust online shop.

Hands holding up jars of jam and marmalade while browsing products in the shop at Morden Hall Park, London

Online shop terms and conditions 

These are the online shop website terms and conditions.

Contact us


Can't find what you're looking for? Email our team at:


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Browse the online shop

Your support helps us to care for nature, beauty and history. Thank you for helping us look after these places for everyone, for ever.