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Throws and a cushion in autumnal colours on a sofa, with homeware items including a mug, plant pot and small decorative bowls in the background.
Shop homeware online or at the places in our care | © National Trust Images/James Dobson

Online shop help centre

All you need to know about buying from our online shop, from searching for a specific gift to delivery and returns. You'll also find contact details if you need to get in touch.

Browsing and ordering from the online shop 

Whether you're treating yourself or someone else, the online shop makes it easy for you to find something special.

A candle, reed diffuser and jug on a table

Online shop delivery and returns 

All the information you need about delivery and returns to the National Trust online shop.

A selection of stationery including notecards and a shopping list pad on a desk.

Online shop terms and conditions 

These are the online shop website terms and conditions.

A selection of gardening accessories including gloves, secateurs, a thermometer, a watering can and a ceramic pot with balls of twin inside

Contact us

Email

Can't find what you're looking for? Email our team at:

online.shop@nationaltrust.org.uk

Call

Need some help or have a question? Call us on

03001232025
A half-finished puzzle of National Trust places on a table, with a cup of tea and a pair of glasses

Browse the online shop

Your support helps us to care for nature, beauty and history. Thank you for helping us look after these places for everyone, for ever.

Shop now

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