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A selection of gift cards — Give the gift of choice with a National Trust gift card | © National Trust Images/James Dobson

Online shop help centre

All you need to know about buying from our online shop, from searching for a specific gift to delivery and returns. You'll also find contact details if you need to get in touch.

Prepare for a walk with these Roka bags and umbrella from our SS 2025 range

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Browsing and ordering from the online shop

Whether you're treating yourself or someone else, the online shop makes it easy for you to find something special.

Crockery with a daisy design from the Spring/Summer 2025 collection

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Online shop delivery and returns

All the information you need about delivery and returns to the National Trust online shop.

A floral cushion and throw - part of the spring collection 2025

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Online shop terms and conditions

These are the online shop website terms and conditions.

Contact us

Email

Can't find what you're looking for? Email our team at:

online.shop@nationaltrust.org.uk

Call

Need some help or have a question? Call us on

Three nest boxes hang from a tree

Browse the online shop

Your support helps us to care for nature, beauty and history. Thank you for helping us look after these places for everyone, for ever.

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