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Booking information

Mottistone Manor Farmhouse, a National Trust holiday cottage
Mottistone Manor Farmhouse, Isle Wight | © National Trust Images/Mike Henton

From frequently asked questions and essential booking information to our terms and conditions, find everything you need to know about your your National Trust holiday.

Help and enquiries

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Got a question? 

Find answers to frequently asked questions, including queries about changing your booking and payment.

Visitors outside the National Trust shop at Aira Force, Ullswater, Cumbria
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Contact the holidays team 

If you'd like to get in touch, please contact us at holiday.enquiries@nationaltrust.org.uk or on 0344 800 2070. We're open for enquiries: Monday to Saturday: 9am – 5pm Sunday: Closed

How to pay your balance

The exterior of Horton Court, Gloucestershire

Pay your balance 

If you've paid a deposit for your holiday with us, you can pay the remaining balance online easily and securely.

Information about your stay

Wicket Nook Holiday Cottage, Peak District
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Holiday cottage, bunkhouse and bothy terms and conditions 

Please read these terms and conditions carefully before making your holiday cottage, bunkhouse or bothy booking.

A close view of tent pegs at Brownsea Island Campsite in Dorset
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Camping and glamping terms and conditions 

Please read these terms and conditions carefully before making your camping, caravan, campervan, motorhome or glamping booking.

The first double bedroom at The Slipway, Croyde, Devon

Book your holiday

Go on holiday to one of the places in our care for a trip filled with memories, while helping us look after these places well into the future.