Frequently asked questions
Find the answers to the most commonly asked questions from our guests, from how to book to what it's like to stay in a heritage building.
There is a problem with our campsite booking system which we're looking into. If you would like to make a campsite booking, please email campsite.bookings@nationaltrust.org.uk or call us on 0345 266 0795 with your contact details, preferred date, pitch type and campsite and we'll process your request as soon as we can. The cottage booking system is unaffected, so please make your cottage booking online as usual.

Got a question about a new or existing booking? We're here to help.
If you'd like to get in touch about cottages, bothies or bunkhouses, please contact us at holiday.enquiries@nationaltrust.org.uk or on 0344 800 2070.
We're open for enquiries:
Monday to Saturday: 9am - 5pm (except for bank holidays*)
Sunday: Closed
*Bank holidays: 9am - 4pm, except for Christmas Day, Boxing Day and New Year's Day, when we're closed
If you'd like to get in touch about campsites, please contact us at campsite.bookings@nationaltrust.org.uk or on 0345 266 0795.
We're open for enquiries:
Monday to Saturday: 9am - 5pm (except for bank holidays*)
Sunday: Closed
*Bank holidays: 9am - 4pm, except for Christmas Day, Boxing Day and New Year's Day, when we're closed
Find the answers to the most commonly asked questions from our guests, from how to book to what it's like to stay in a heritage building.