Contact the holidays team

Got a question about a new or existing booking? We're here to help.

Exterior view of The Mill Cottage, Devon
Need to speak to someone?

Our central holidays contact centre is now open.

If you'd like to get in touch, please contact us at or on 0344 800 2070.

We're open for enquiries:

Monday to Friday: 9am – 5pm
Saturday: 9am – 4.30pm
Sunday: Closed

We’re experiencing a high number of calls and emails at the moment, so please do bear with us if you have to wait a little longer than usual when contacting us.

For any questions you may have about our new booking policy in response to the coronavirus outbreak, or for information relating to government guidance and local lockdowns, please take a look at our FAQs below.

Exterior of The Tower holiday cottage, Norfolk

Reopening FAQs 

We’re now taking action behind the scenes to make sure all of our guests can enjoy the holiday they’ve been longing for. Please bear with us and we hope you'll find some of the answers to the most common questions we're receiving in our FAQs advice.

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