Got a question about a new or existing booking? We're here to help.
Exterior view of The Mill CottageNational Trust / Paul Watts
Need to speak to someone?
If your question is about an existing booking, please have your booking reference number to hand, or include it in your email. If you have a question about a property, please include the property name in the subject line of your email.
From frequently asked questions, essential booking information, to our terms and conditions, find everything you need to know about your National Trust holiday.
If you’ve already booked a holiday with us you can now pay the remaining balance online. All you need is your booking reference number and the surname on your confirmation email.
Get the latest deals and lots of holiday recommendations and inspiration delivered straight to your inbox.
Book a holiday
Go on a holiday at one of our places and you’ll not just have a trip filled with special memories, but you’ll help us care for these places well into the future.
