Visiting Tredegar House: what you need to know

A group walk through the Cedar Garden at Tredegar House

In line with Welsh Government legislation, the mansion house will be closed from 5 December. The garden, parkland, and café are open to Wales residents, visitors from tiers one and two in England and level one and two in Scotland in groups of four or less (excluding children below 11) unless they are from the same household.

To ensure the safety of our visitors, staff, volunteers and local communities, we've reduced the number of people we can welcome at one time.

We recommend booking your tickets for the mansion house and formal gardens in advance to avoid disappointment.

In this article you’ll find everything you need to know about what's open and what to expect from your visit.

Arrival and parking

  • If driving here, please park in the main car park or overflow car park. Please note that it is a pay and display car park, but parking is free for National Trust members.

  • We have marked designated blue badge holder parking close to Visitor Reception.

  • Campervans that are used for transport are welcome but are not permitted to stay overnight.

  • You do not need to prebook for the parkland.

  • When visting the mansion house and gardens, make your way to the black gates to Visitor Reception where your booking details will be confirmed for entry. Please have your booking confirmation ready to show our staff (either on your phone or a printed copy) and if you’re a member or volunteer, you’ll also need to show your membership or volunteer card.

  • There is no limit to the amount of time you can spend at Tredegar House during your visit, but the formal gardens do close at 4pm and we ask visitors to leave before this time.

  • If you are just visiting the parkland or the cafe, please still use the main car park or overflow car park. You do not need to prebook for the parkland. If you are visiting the formal gardens you are welcome to also visit the parkland.

  • If you hold a local resident’s pass, please pre-book your tickets and bring your pass with you. 

Staying Safe

The safety of our staff, volunteers and visitors is our priority. Look out for signs while you’re here which will explain any changes to your visit.

To help keep everyone safe, please follow social distancing and government guidance when you visit. If you’re showing any of the symptoms of coronavirus, or if you've been in contact with anyone that has the virus in the last 14 days, please don’t visit.

We have been working with a smaller team over the past few months, and everyone’s safety remains our priority. Please be patient with us during your visit.

In line with government guidance, you're required to wear a face covering in most enclosed spaces from Monday 14 September. Please bring one with you.

What's open?

  • The parkland is open and free to access. Booking is not required.

  • Toilets are available in our main car park, for use by all visitors. Please note that you might need to queue to use these, and that we will close them for short periods during the day so that we can clean them.The toilets are open 10-3.30 every day. There are more toilets available in the courtyard of the Brewhouse Cafe, but you might need to queue to enter the cafe as we're limiting numbers inside.

  • The Brewhouse cafe is open 10-4 each day. There is seating both inside and outside. Please wear a face covering when not sitting at your table when inside the Brewhouse.

  • The Mansion House and Gardens are open from 27 November, Fridays - Sundays. They will also be open for Monday 21 December. In line with Welsh Government leglislation, the mansion house will be closed from 5 December. The gardens will remain open.

  • The park kiosk, and shop remain closed.

  • The second-hand bookshop is opening on Saturday 28th November for Tuesdays, Wednesdays, Saturdays and Sundays. As the bookshop is run by a dedicated team of volunteers, it might be open on additional days. We are not able to take donations at this time, as we have limited storage space.

  • We have decorated the mansion house and gardens for Christmas, and there is a spotter trail in the parkland to see if you can find all of Father Christmas's reindeer. On our Christmas page you'll also find two downloadable activity sheets to complete when you're here.

Bringing a dog?

  • Well behaved dogs are welcome in the parkland. Please keep dogs on a short lead in the formal gardens.

  • Please make sure to clear up after your dog and dispose of any dog poo in the bins provided. Please note that there are no bins in the formal gardens.

  • We have recently introduced dog walker licenses for professional dog walkers. Please email tredegar@nationaltrust.org.uk for more information.

Accessibility

  • The parkland is flat but some paths around the lake and woodland can get muddy.

  • Garden routes are flat paths with wheelchair / pushchair friendly options.

  • If you have any concerns during your visit please just ask a member of staff.

  • We are working hard to provide manual wheelchairs to hire soon. Please check back for further details.

Exploring the garden and visiting the mansion house

In line with Welsh Government legislation, the mansion house will be closed from 5 December. The garden, parkland, and café  are open to Wales residents and to groups of four or less (excluding children below 11) unless they are from the same household. The gardens will be open Fridays-Sundays and Monday 21 December.

The gardens

  • The garden won’t be quite as you’re used to seeing it. We only had our Head Gardener in the property for many months this year, while everyone stayed home and stayed safe. We have a small team of staff and volunteers in now, but there are some weeds and rough edges, so please bear with us as we do what we can as soon as we can, and instead enjoy all the many other pleasures that our garden has to offer at this time of year, including the decorations for Christmas.
  • Please note that the Slip Garden will be remaining closed at the moment as the paths are narrow and we can’t guarantee social distancing for visitors. We work in partnership with Growing Space to look after some of our gardens, and this enables them to continue working, in the Slip Garden.
  • We encourage you to explore our gardens, following social distancing guidelines.

The Mansion House

  • The mansion house will be closed from 5 December.
  • Visitor numbers will be limited due to social distancing, so you will be required to queue before entering the mansion house.
  • Admission to the house is included with your pre-booked ticket. Please note that the entry time on your ticket is for admission to the formal gardens at Visitor Reception, not the mansion house itself.
  • The route includes the state rooms on the ground floor and Below Stairs area. The upstairs rooms are closed. Last entry to the House is 3pm
  • Please leave prams in the pram parking outside the house.
  • Only assistance dogs are permitted into the House.
  • We are not currently able to store large bags so please do not bring these into the mansion house.
  • A one-way system is in place.
  • A mobilift is available for visitors in wheelchairs to access the state rooms. This will be operated by a member of the team.
  • We apologise that we are not currently able to offer hire of our manual wheelchairs.
  • Face coverings are required indoors in Wales.

Book your tickets

How to book

  • We recommend that all visitors book a ticket in advance for the formal gardens and mansion house, including members. Entry and parking is free for members, but please bring your membership card with you. Non-members will need to pay in advance.
  • Please book one ticket per person, except for children aged 5 or under as they don’t need a ticket.
  • You’ll need to choose a 30-minute arrival time for the day you want to visit.
  • The timeslot is for your arrival time only into the formal gardens. There is no separate booking for the mansion house, but you might be asked to queue outside so that we are able to ensure social distancing.
  • Tickets are for your use only and are not available for resale
  • We'll send your booking confirmation by email. Please make sure you fill in your correct email address when you book to ensure you receive your confirmation email.
  • Every Friday we'll release new bookings for visits the following week. You can book up to 18 hours before a timeslot.
  • Due to limited spaces, we’re asking that you only book once a week to allow others a chance to visit.