Visiting Tredegar House: what you need to know

A group walk through the Cedar Garden at Tredegar House

In line with Welsh Government legislation, the house, stables and orangery are currently closed as part of the national effort to bring coronavirus under control. However, the gardens, parkland, cafe and second-hand bookshop are open. We look forward to welcoming you back.

What’s open? 

In line with the most recent Welsh Government guidance, this is what’s open at Tredegar House: 

Open: 

  • Parkland 
  • Brewhouse cafe - open for takeaway only 
  • Formal gardens - for pre-booked visits only
  • Second-hand bookshop - open Tuesday, Wednesday and Saturday, 11am - 3pm

Closed: 

  • Mansion house
  • Stables and orangery 

Toilets are available next to our car park. To keep everyone safe, please wear a face covering when indoors and follow our guidance on how many people can safely be in these spaces at once. We may close the toilets for short amounts of time to accommodate for additional cleaning. 

Please visit our homepage for specific opening times. 

Arrival: 

If you’re hoping to visit the formal gardens, you will need to pre-book your visit online to guarantee entry.

When you arrive, please make your way to our visitor reception which is next to the car park.

Please have your booking confirmation ready to show our staff (either on your phone or a printed copy). If you’re a member or volunteer, you’ll also need to show your membership or volunteer card. If you have a local resident pass, please book your visit online and bring your pass with you.  

You do not need to book to visit the café, bookshop or parkland when they are open. 

Our carpark is pay and display, but free for National Trust members and blue badge holders. 

There is no limit to the amount of time you can spend at Tredegar House, but entry to the carpark closes at 5pm. 

The formal gardens close at 4.30pm (last entry 4pm). 

Visitor reception closes at 4.30pm. 

Brewhouse café closes at 5pm (last orders 4.50pm). 

Please be patient with our team, who are working hard to adapt the site to ensure everyone is kept safe.
The National Trust team safely welcome visitors
Please be patient with our team, who are working hard to adapt the site to ensure everyone is kept safe.

Staying safe: 

The safety of our staff, volunteers and visitors is our priority. To help keep everyone safe, please follow social distancing and government guidance when you visit. Look out for signs while you’re here which will explain any changes to how you can access different parts of the site. Please be patient with our team, who are working hard to adapt the site to ensure everyone is kept safe.

If you’re showing any of symptoms of coronavirus, or if you've been in contact with anyone that has had the virus in the last 10 days, please don’t visit. 

What's changed? 

Since the coronavirus pandemic began, we’ve changed a few things to ensure the safety of our visitors, staff, volunteers and local community. 

  • Visits to the gardens need to be booked in advance  
    As part of our safety measures, we’ve reduced the amount of people who can visit us at one time. This means you now need to book in advance to guarantee entry. You’ll need to book your tickets by 3pm the day before you visit. Tickets will be released every Friday for the following week. We can’t guarantee there will be capacity for anyone who hasn’t booked in advance. 
     
  • Everyone must wear face coverings when indoors
    Unless you are exempt from wearing a face covering, you will need to bring your own face mask to use in our indoor spaces. Our team will be wearing their masks too, to ensure everyone is kept safe. As part of our effort to keep everyone safe, our team may not allow you to enter indoor spaces without wearing a face covering. 
     
  • Keeping a safe distance 
    As well as the addition of screens at our counters, we’ve also introduced waymarked paths and one-way systems to ensure everyone can keep a safe distance from each other. Areas where we can’t guarantee a safe distance are temporarily closed. This includes the slip garden. Please pay attention to signs across the site which will direct you along these paths. Our team are always there to help you should you have any questions.
     
  • Hand sanitising stations 
    There are plenty of hand sanitising stations located at different areas across the site for everyone to use. Please remember to sanitise your hands regularly to help us keep the site clean. Our team will be happy to help you find the sanitising station nearest to you.  

Accessibility: 

We’re working hard to make sure Tredegar House is accessible for everyone. For detailed information about the accessibility of the site, please read our access statement.

The main things to note are: 

  • Most of the site is flat and even, however some areas have cobbled paths
  • Some paths in the parkland can be uneven and muddy
  • Assistance dogs are welcome everywhere 

If you have any concerns or questions about visiting, please contact our team who are happy to help. 

How to book

As part of our safety measures, we've introduced advance booking to keep everyone safe and maintain social distancing.

To avoid disappointment please book in advance, especially at busier times such as weekends, school holidays and bank holidays. However, where space is available on weekdays, pre-booking isn’t always necessary.

You’ll need to book your tickets by 3pm the day before. Tickets will be released every Friday for the following week. 

We can’t guarantee there will be capacity for anyone who hasn’t pre-booked their visit.

You can book your visit here. 

Changing your booking

If your plans change and you can’t make your timeslot, you can easily change or cancel your booking. We really appreciate you doing this as soon as possible so the tickets can be made available for other visitors. 

If you’re a member, the option to cancel or change your booking can be found in your confirmation email by selecting ‘view and manage your order online' underneath your order summary. 

For non-members, please ring us on 0344 249 1895 to discuss changing your booking.

Looking for more information?

If you’re looking for more information about specific parts of Tredegar House, you can find out more here: 

•    Visiting the Brewhouse café 
•    Visiting the parkland 
•    Visiting the formal gardens 
•    Visiting the mansion house 
•    Visiting with your dog 

We’re always happy to help, so feel free to contact us with any questions. 

By phone: 01633815880

By email: tredegar@nationaltrust.org.uk

On social media: @NTTredegarHouse