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Got a question? Get in touch, we're here to help

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Stretch your legs at Cragside

Help centre  

Whatever your question, you're most likely to find the answer in our Help centre.

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My National Trust 

Register or sign in to manage your membership online with My National Trust. All you need is your member number and email address and you can get started today – from changing your address to amending your Direct Debit, it’s easy to update your account.

Register or sign in
Low Wray reception

Member cards not scanning 

You may have recently had problems scanning your member card when visiting our places. We’re sorry if this is the case. Please request a replacement via My National Trust, or call us on 0344 800 1895. Your car park sticker will continue to give you free parking at all our places.

Go to My National Trust
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Chat to our team online

Get an instant response from one of our friendly team between 8am-7.45pm on weekdays, and 9am-4.45pm on weekends. It’s the easiest and quickest way to get in touch.

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Contact the Holidays team 

If you have any questions, or need more information, our Holidays Team will be able to help.

Get in touch

Email

Please email us at enquiries@nationaltrust.org.uk with your full name, full address and supporter/member number

Email us

Call

Get in touch on 0344 800 1895 (local call rates apply). Open 9.00am - 5.30pm weekdays, 9.00am - 4.00pm weekends & bank holidays

Write

Our address is: The National Trust, PO Box 574, Manvers, Rotherham, S63 3FH

Plas Newydd gardens from above, Anglesey

Contact a place 

Do you have a question or feedback for one of our places? To find the contact details for a specific place, go to the Overview section on its web page.

Find a place
The front facade at Heelis, the central office for The National Trust in Swindon, Wiltshire

Contact our HQ teams  

Got a question for one of our main departments? Here are the contact details for our central, press, magazine, holidays, volunteering, recruitment and website teams.

Kayaking near Old Harry Rocks, Dorset

Contact our regional teams 

If you have a query about something local to you, here are the details for our regional teams.

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