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Got a question? Get in touch, we're here to help

Child walking along a fallen tree at Fountains Abbey, north Yorkshire — Get closer to nature at Fountains Abbey

Latest visiting update

Our gardens, parks, cafés, shops, countryside locations and many houses are open. You no longer need to pre-book at many places. Some still require booking ahead, so please check the property webpage before you travel.

More details on visiting and booking >

A winter visit to Tyntesfield, near Bristol — A winter's visit to Tyntesfield

Help centre

Whatever your question about the National Trust, you're most likely to find the answer in our Help centre.

Find the answer

A winter view, Belton House, Lincolnshire

Contact a place

Do you have a question or feedback for one of our places? To find the contact details for a specific place, go to the Overview section on its web page.

The front facade at Heelis, the central office for The National Trust in Swindon, Wiltshire

Contact our HQ teams

Got a question for one of our main departments? Here are the contact details for our central, press, magazine, holidays, volunteering, recruitment and website teams.

The Project Team in the Marble Hall at Clandon Park, Surrey

Contact our regional teams

If you have a query about something local to you, here are the details for our regional teams.

Contact the holidays team

Got a question about a new or existing holiday booking or simply need more information? Our holidays team are here to help at  holiday.enquiries@nationaltrust.org.uk or on 0344 800 2070.

Contact the Online Shop

If you have a query about an order you’ve placed on our online shop or questions about any of our products, please contact our customer service team at online.shop@nationaltrust.org.uk or on 0300 123 2025.

Man using My National Trust on a tablet — My National Trust

Register for My National Trust

If you’re 13 or older, you can use My National Trust to manage your membership. All you need is an email address, and your member number (it’s on your membership card). Once you've signed up, you can update your personal details, track payments and more.

Email

Email us at enquiries@nationaltrust.org.uk with your full name, full address and supporter/member number

Email us

Call

Our Supporter Services Centre is open from 9-5.30 Monday to Friday and 9-4 weekends and bank holidays. Get in touch on 0344 800 1895 (local call rates apply)

Write

Our address is: The National Trust, PO Box 574, Manvers, Rotherham, S63 3FH