FAQs about current memberships and renewals
Got a question about your current membership or perhaps you'd like to renew your National Trust membership? You can find the answers to our most frequently asked questions below.
Can I pay for my membership renewal by cheque?
Yes, you can, but please write your member number (found on your membership card) on the back of the cheque and, along with the remittance slip found on the bottom of your renewal letter, please post to the Supporter Services Centre in the envelope provided.
Can I get in without my card?
Without your card, you may be asked to pay an admission fee. Annual and life members can return their admission tickets in exchange for some National Trust vouchers, less an admin fee.
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Where’s my car sticker and when will I receive a new one?
If you're a new member, you'll find your car sticker in your welcome pack. We won’t be changing the design each year, but members can request an additional sticker by calling our Supporter Services Centre or via My National Trust.
How do I cancel?
You can cancel your membership either by calling us on 0344 800 1895 or by emailing us at email@example.com. If you are emailing, please include your full name, address and supporter number.
Can I have a refund on my membership?
No, membership is non-refundable. Payments to National Trust are classified by HMRC as a charitable donation, as such we are not able to refund a donation part way through a year.