Gift membership FAQs

Got a question about gift membership? Whether you're unsure on delivery options or start dates, here are our most frequently asked questions. Give someone you love a year of adventures today.

Reopening and coronavirus FAQs
Find answers to the most commonly asked questions about visiting the places we care for.
Where is a gift membership sent?
You can choose to have the membership welcome pack and cards delivered either to you or to the recipient with a letter explaining that the membership is a gift from you.
Can I buy a gift membership today but have it start at a date in the future?
You can choose for your gift membership to start today, or any day within the next 3 months. The welcome pack will arrive in the next 21 days.
When will a gift membership arrive?
The welcome pack will arrive in 21 days, even if you choose to have the membership start at a future date. When you buy a membership online, if it’s due to start within the next 21 days, you will receive a temporary membership card by email, which you can pass on to the gift recipient for use until the welcome pack arrives.