FAQs about your membership card
Your membership card is your key to over 500 special places. Here's our FAQs about the card, covering what to do if you've lost your card and where you can use it.
When will I get my card?
We’ll post your membership card and welcome pack as soon as you join the National Trust.
It can take up to 28 days to arrive, so we’ll also send a temporary card via email. With your temporary card, you can start visiting straight away.
What does the asterisk mean on my membership card?
The asterisk indicates who makes payment for the membership or who was listed first on the membership application. This helps our staff and volunteers if members choose to renew or make any changes to their membership while at a property.
Can I get in without my card?
Without your card, you may be asked to pay an admission fee. Annual and life members can return their admission tickets in exchange for some National Trust vouchers, less an admin fee.