Hoathwaite Campsite site rules
We ask that you observe a few simple campsite rules so that your stay with us is as enjoyable as possible.
We don't have a manned reception at Hoathwaite. Arrival time is noon onwards. Pre-booked groups should camp on the lower field by the lake. All other campers should camp on the fields either side of the track at the top end of the campsite near the toilet block. The site warden will visit regularly each day to take payment.
Please leave by 11am on your day of departure. If you wish to stay an extra night, please inform reception before 10am (reception is open from 8am every day).
There is a minimum two night stay at weekends and for all advanced bookings. A three night minimum stay applies at Bank Holidays.
Dogs / pets
Dogs are welcome on site (maximum of two per party), but please notify us at the time of booking. Keep them on a lead at all times and please clean up after your dog, promptly. A charge will be incurred for each dog.
We ask that our visitors are considerate to their neighbours at all times, but ‘quiet please’ between 11pm and 7am.
Please leave at least six metres between tents.
The size of a party (except for organised groups) is restricted to a maximum of four adults and four children. We cannot accommodate large groups of friends and families.
Organised groups such as scouts, Duke of Edinburgh award groups and similar can be accommodated on our group field. Proof of group status will be required when booking.
All group leaders must complete a group booking form including full details of the number in their party and the number of tents and vehicles.
All group bookings must be made via the booking office and cannot be made online. Call our Bookings Team, Monday to Friday 10am - 4pm, on 01539 432733 or email your requirements to email@example.com. Please note that your group's booker must be at least 18 years of age.
For obvious reasons, campfires are not allowed, but barbecues are permitted, provided they are raised off the ground. Ask the campsite team for stones if necessary.
Cooking inside tents or pods is NOT permitted and can be lethal due to carbon monoxide poisoning.
Complaints and feedback
Every reasonable care will be taken to ensure that site amenities are presented to a high standard. Should you find any cause for complaint, please contact the site warden so that reasonable steps can then be taken to rectify the problem. The National Trust will not normally make any refunds in respect of complaints made after the Visitor’s departure from the campsite if the Visitor did not make the problem or complaint known to staff during the Visitor’s stay.
Visitors who provide an email address at the time of booking will receive a survey after their stay asking for feedback.
All complaints made after a Visitor’s departure should be made in writing by post or email to:
General Manager, Holidays Portfolio
Low Wray Campsite
National Trust Members
We are unable to offer reductions for members at our sites due to charity commission rules. However, please be assured that the money raised through the campsite will be put to good use supporting our conservation work locally.
In addition to the site rules above we also have some terms and conditions that apply to your booking. Please read through them. Camping terms and conditions (PDF / 0.3MB) download.