How to book your visit and what to expect

You've helped us open more than 135 gardens and parklands

Many of the places we care for are open and we’re so pleased to have you back. You’ll need to book your visit in advance for all gardens and parklands, and some car parks.​ In this article you'll find everything you need to know about what's open, how to book and what to expect from your visit

Which places are open?

  • More than 135 gardens and parklands are open through advance booking
  • We’ve opened many of our cafés and shops at these places to help make your visit feel as close to normal as possible
  • Hundreds of coast and countryside car parks are open and most don’t need to be booked
  • We’ve also opened eight houses in England and Northern Ireland as part of a pilot to welcome back visitors to the houses and buildings we care for

Book in advance

We've introduced advance booking at many places to help manage visitor numbers and maintain safe, social distancing. All visitors must book in advance, even if you're a member. Sadly, if you don't book, you'll likely be turned away. 

New tickets are released on a Friday for the following week. More information on how to book your visit can be found further down the page. 

Bookings are now open for visits from Monday 10 August – Sunday 16 August

Enjoying the summer garden at Quarry Bank, Cheshire

Plan and book your visit 

More than 135 gardens and parklands are open for booked visits. Some coast and countryside car parks also need booking. Find out which of your local places are open, check availability and whether you need to book your visit.

Visiting houses

We’ve opened eight houses as part of a test pilot. It’s the start of a careful and steady plan to reopen houses over the coming weeks and months. We’ve started with a small number to make sure we can do it right as every house is unique and has its own set of challenges. ​If you book a ticket for entry to the gardens and parks listed below, you may also be able to visit the house.

Visits to the houses will be limited to ensure safe, social distancing and so we can't guarantee you’ll be able to view the house on the day you visit.

The following houses are open:

How to book

Booking gardens and parklands

All visitors must book a ticket in advance, including members. Entry and parking is free for members, but please bring your membership card with you. You’ll need to enter a valid membership card number for each member booking and membership cards will be checked on entry. Non-members will need to pay in advance.

  • Please book one ticket per person, except for children under five as they don’t need a ticket. Due to limited spaces, we’re asking that you only book once a week to allow others a chance to visit
  • You’ll need to choose a 30-minute arrival time for the day you want to visit
  • The timeslot is for your arrival time only and the length of time you can stay will depend on the opening times of the place you're visiting
  • Opening times and booking availability is listed on the web page of the place you wish to visit. You’ll need to book your tickets by 3pm the day before your visit
  • Tickets are for your use only and are not for resale
  • We'll send your booking confirmation by email. Please make sure you fill in your correct email address when you book to ensure you receive your confirmation email

 

Carers

Carers can continue to access our places for free with an essential companions' card. Carers don't need to book a ticket for themselves, but the person they accompany will need a booked ticket.

Booking car parks only

To help keep visitors, staff, and local communities safe, we're limiting numbers at some of our car parks and you'll need to book a space in advance. Members can park for free but you'll need to book a ticket for your car. Non-members will need to pay when you book a space.

The car parks which need to be booked are: 

  • If you're booking a car parking space only, you'll need to book one ticket per car. You can check the web page of the place you wish to visit to see the car park opening times and booking availability
  • The length of time you can stay will depend on the place you're booking, and the booking form will specify how long you can park for
  • Tickets are for your use only and are not for resale
  • We'll send your booking confirmation by email. Please make sure you fill in your correct email address when you book to ensure you receive your confirmation email
Plan your visit View places near you

What to expect from your visit

To help keep our visitors, staff, volunteers and local communities safe, we’ve made some changes so your visit will be a bit different to what you’re used to. We need your help to enable us to keep these places open safely, so we’d be grateful if you could follow the guidance below:

When you arrive

  • Before you arrive please have your ticket ready to show our staff either on your phone or a printed copy. If you’re a member, you’ll also need to show your membership card.
  • Please arrive within your timeslot. Sadly, if you're more than 10 minutes late, we won’t be able to guarantee you entry. Your entry will be at the discretion of the property staff and will be based on visitor numbers and the ability to maintain social distancing.
  • To keep visitor numbers at a safe level, the layout and flow of the car park may have changed. Please look out for staff and any signs around the car park
  • Campervans that are used for transport are welcome but are not permitted to stay overnight. At this time we’re unable to welcome caravans and coaches.

During your visit

  • We may have set up new routes, such as a one-way system. Please look out for any new signs around the property
  • To help keep everyone safe, please follow social distancing and government guidance when you visit. If you’re showing any of the symptoms of coronavirus, or if you've been in contact with anyone that has the virus in the last 14 days, please don’t visit
  • In line with government guidelines, you're required to wear a face covering in our shops, cafés and food outlets in England from 24 July. Please bring one with you. ​
  • Some cafés and shops may be closed or will offer a limited range. You can check which facilities will be open for your visit on the property web page
  • 80 of our cafés and food outlets are taking part in the government's Eat Out to Help Out Scheme
  • Our natural play trails which encourage people to explore and allow for social distancing will be open, however formal playgrounds and play areas are closed
  • Dogs now need to be on leads at certain places. You can check the property web page before your visit for the most up to date information and please look out for any signs during your visit

Caring for these places of beauty takes hard work, and with your ongoing support, we’ll be able to continue to conserve the parks and countryside, gardens and historical spaces that we all love. Over the last 125 years, your generosity has helped to protect 780 miles of coastline, thousands of listed buildings and over 200 gardens. It's thanks to your membership that we're able to look after these historical and natural havens for everyone to enjoy for ever.
 

Plan and book your visit

There are so many places waiting for you to explore this summer. Find out which of your local places are open, check availability and book your visit.

Reopening FAQs 

Find answers to some of the most commonly asked questions about our phased reopening and the booking system.

Sign up to our emails 

Sign up to our emails and we'll keep you up to date with all the latest reopening news, as well as behind the scenes stories and inspiration from the places we care for. Sign up or change your preferences through My National Trust to hear from us more often.