How to book your visit and what to expect

We want to make it as easy as possible for you to visit the places you love, and enjoy the landscapes and nature we’ve all missed. We’ve opened more than 100 gardens and parklands in England and Northern Ireland. From Monday 6 July, we’re starting to gradually open gardens and parklands in Wales. (Hear from Bodnant Garden in Colwyn Bay in our latest video, our 125th place to reopen since lockdown and in our 125th anniversary year.)

To ensure the safety of our visitors, staff, volunteers and local communities, we've reduced the number of people we can welcome at one time and you’ll need to book your visit in advance.

There are also hundreds of coast and countryside car parks open in England, Northern Ireland and Wales that you don't have to book. In this article you’ll find everything you need to know about what’s open, how to book and what to expect from your visit.

Which places are open?

  • We've started to open some gardens and parklands in England, Wales and Northern Ireland through advance booking

  • We’ve opened more than 200 coast and countryside car parks in England, Northern Ireland and Wales

  • All houses remain closed for now

We're following government advice closely and will reopen more places as soon as we can. We’ll keep this page up to date with the latest opening information so please keep checking.  

Video

Thank you for helping us open safely

With your help, more than 125 of the gardens and parklands we care for have reopened safely. Watch this video to see a special message from the team at Bodnant Garden in Colwyn Bay, the 125th garden to open and in our 125th anniversary year. Thank you for your support as we gradually reopen. We couldn’t do this without you.

We’ve introduced advanced booking at some places to help manage visitor numbers and maintain safe, social distancing. All visitors must book in advance, even if you’re a member. Sadly, if you don't book, you’ll be turned away.

We’re limiting numbers to make sure that we can keep visitors and staff safe. These limited advance tickets do go quickly, but every Friday we release new tickets for the following week, so it's worth checking back regularly.

We’re also opening more gardens and parks every week and increasing the tickets available for those places already open. If your nearest place isn’t showing as open yet, it’s worth checking back regularly as things change every week.
 

Bookings are now open for visits from Monday 6 July – Sunday 12 July

Enjoying the summer garden at Quarry Bank, Cheshire

Plan and book your visit 

More than 100 gardens and parklands are open for booked visits. Some coast and countryside car parks also need booking. Find out which of your local places are open, check availability and whether you need to book your visit.

How to book

Booking gardens and parklands

All visitors must book a ticket in advance, including members. Entry and parking is free for members, but please bring your membership card with you. You’ll need to enter a valid membership card number for each member booking and membership cards will be checked on entry. Non-members will need to pay in advance.

  • Please book one ticket per person, except for children under five as they don’t need a ticket.
  • You’ll need to choose a 30-minute arrival time for the day you want to visit.
  • The timeslot is for your arrival time only and the length of time you can stay will depend on the opening times of the place you're visiting. 
  • Tickets are for your use only and are not available for resale
  • We'll send your booking confirmation by email. Please make sure you fill in your correct email address when you book to ensure you receive your confirmation email.

You can check the web page of the place you wish to visit to see opening times and booking availability. Every Friday we'll release new bookings for visits the following week. You can book up to 18 hours before a timeslot. 

Carers can continue to access our places for free with an essential companions' card. Carers don't need to book a ticket for themselves, but the person they accompany will need a pre-booked ticket.

Due to limited spaces, we’re asking that you only book once a week to allow others a chance to visit.

We’ll continue to add new places that are available to book each Friday, so if your local place isn’t showing as open yet, please continue to check back each week.

Booking car parks only

As we're not able to open all gardens and parklands yet, there are some places where you can book a car parking space only. You'll be able to explore the coast and countryside but not access the gardens and parklands.

  • If you're booking a car parking space only, you'll need to book one ticket per car.
  • Members can park for free but non-members will need to pay in advance when they book a space.
  • The length of time you can stay will depend on the place you're booking, and the booking form will specify how long you can park for.
  • Tickets are for your use only and are not available for resale
  • We'll send your booking confirmation by email. Please make sure you fill in your correct email address when you book to ensure you receive your confirmation email.

You can check the web page of the place you wish to visit to see the car park opening times and booking availability.

Help support key workers

To say thank you to our nation's key workers and all they have done for us, we're encouraging visitors to keep the first and last slots of each day free for key workers to use. While we are unable to 'reserve' these slots exclusively for key workers, we hope you will join us in thanking them by leaving these times free. If you or someone in your group are a key worker, please take the opportunity to book these early and late timeslots.

Plan your visit View places near you

What to expect from your visit

To help keep our visitors, staff, volunteers and local communities safe, we’ve made some changes so your visit will be a bit different to what you’re used to. We need your help to enable us to keep these places open safely, so we’d be grateful if you could follow the guidance below:

When you arrive

  • Before you arrive please have your ticket ready to show our staff either on your phone or a printed copy. If you’re a member, you’ll also need to show your membership card.

  • In order to maintain social distancing, please arrive within your timeslot. Sadly, if you're more than 10 minutes late, we won’t be able to guarantee you entry. Your entry will be at the discretion of the property staff and will be based on visitor numbers and the ability to maintain social distancing.

  • To keep visitor numbers at a safe level, the layout and flow of the car park may have changed. Please look out for staff and any signs around the car park and take care to follow their guidance

  • Campervans that are used for transport are welcome but are not permitted to stay overnight. At this time we’re unable to welcome caravans and coaches.

During your visit

  • We may have set up new routes, such as a one-way system. Please look out for any new signs around the property.

  • To help keep everyone safe, please follow social distancing and government guidance when you visit. If you’re showing any of the symptoms of coronavirus, or if you've been in contact with anyone that has the virus in the last 14 days, please don’t visit. 

  • Sadly, we’re not able to open everything at once. Some facilities aren’t open at the moment, such as cafés and food outlets, and some toilets. We’re working hard to get these open as soon as possible. Before you visit, you can check which facilities will be open on the property web page. 

  • We've had to change some of our guidance for you to follow when visiting our places, such as our policy on dogs and play areas. You can check the property web page before your visit for the most up to date information. Please also look out for any signage during your visit.

Caring for these places of beauty takes hard work, and with your ongoing support, we’ll be able to continue to conserve parks and countryside, gardens and historical spaces that we all love. Over the last 125 years, your generosity has helped to protect 780 miles of coastline, thousands of listed buildings and over 200 gardens. If you decide to become a member, you’ll be helping us to look after these historical and natural havens for everyone to enjoy.

We’re really looking forward to welcoming you back. We’ve worked hard to reopen these places, and we want to keep them open. But we’re all in this together and we need your help to enable us to keep places open safely.

Plan and book your visit

Find out which of your local places are open, check availability and book your visit.

Reopening FAQs 

Find answers to some of the most commonly asked questions about our phased reopening and the booking system.