Membership enquiries

Got a question about membership? We're here to help

Autumn walk
Spring reflections at Sheffield Park, East Sussex

Reopening and coronavirus FAQs 

Our Supporter Services call centre has re-opened for urgent calls, with a reduced team, so please bear with us. We hope you'll find some of the answers to the most common questions we're receiving in our FAQs advice.

What do you need help with?

The Tomlinson family enjoying autumn at Croome

Joining online FAQs 

It’s easy to become a new National Trust member on our website. Check out the answers to the most frequently asked questions for joining online.

Adults and two children taking an autumn walk amongst the trees

Renew your membership 

Enjoy another year of discovery. Renew your membership online in just a few easy steps.

Ready to become a member? Get started
A family playing outside at Osterley Park and House, London

Update your details 

It’s now even easier to update your address, contact details and contact preferences, using our new online account service, My National Trust. Simply register for an account or sign in.

A little girl walking through the woods in autumn with another child in background

Junior membership 

We've introduced a junior membership for children and teenagers. Discover the benefits and get answers to any questions you may have.

Trees ablaze with autumn colour at Bodnant Garden

Members’ Handbook 2020 Welsh version 

We’ve translated the Wales section of the National Trust Handbook so that members can use, experience and enjoy the Welsh language when learning about our work and visiting new places. This version was created pre-coronavirus, so please check the place web page for opening details before travelling.

Visitors admiring the view on their walk along the footpath at Hadrian's Wall and Housesteads Fort, Northumberland

Contact us 

Can't find the answer you're looking for? We're here to help. Here you'll find the contact details for our customer service team, as well as head office and our regional teams.

Join now

Help to protect over 500 special places for future generations, with a National Trust membership.