Membership enquiries

Got a question about membership? We're here to help

Visitors walking at Tarn Hows, Cumbria
Spring reflections at Sheffield Park, East Sussex

Reopening and coronavirus FAQs 

Our Supporter Services call centre has re-opened for urgent calls, with a reduced team, so please bear with us. We hope you'll find some of the answers to the most common questions we're receiving in our FAQs advice.

What do you need help with?

Exploring Wentworth Castle Gardens, South Yorkshire

Joining online FAQs 

It’s easy to become a new National Trust member on our website. Check out the answers to the most frequently asked questions for joining online.

Walking along the family trail at Longshaw, Burbage and the Eastern Moors, Derbyshire

Renew your membership 

Enjoy another year of discovery. Renew your membership online in just a few easy steps.

Ready to become a member? Get started
A couple walking their dog at Gibside

Update your details 

It’s now even easier to update your address, contact details and contact preferences, using our new online account service, My National Trust. Simply register for an account or sign in.

A boy pond dips in summer

Junior membership 

We've introduced a junior membership for children and teenagers. Discover the benefits and get answers to any questions you may have.

Couple at Powis Castle and gardens in Wales

Members’ Handbook 2020 Welsh version 

We’ve translated the Wales section of the National Trust Handbook so that members can use, experience and enjoy the Welsh language when learning about our work and visiting new places. This version was created pre-coronavirus, so please check the place web page for opening details before travelling.

Two walkers pause on the cliff top looking out towards the sun and sea at Blast Beach on the Durham Coast

Contact us 

Can't find the answer you're looking for? We're here to help. Here you'll find the contact details for our customer service team, as well as head office and our regional teams.

Join now

Help to protect over 500 special places for future generations, with a National Trust membership.