Membership enquiries

Got a question about membership? We're here to help

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What do you need help with?

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New membership  

Want to find out more about joining? From when you'll receive your welcome pack to details about senior membership, you'll find FAQs on our most popular topics.

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Current membership and renewals 

Already a member? Find out about everything from renewing online through to your membership card, the handbook and more.

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About your card  

Have you lost your membership card? Or are you unsure where you can use it? You can find out more about your card here.

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Joining online FAQs 

Do you want to find out more about becoming a National Trust member online? Here, we've collected answers to your most frequently asked questions.

We can help
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Junior membership 

We've introduced a new junior membership for children and teenagers. Discover the benefits and get answers to any questions you may have.

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Senior membership  

Find out if you qualify for a senior membership discount, which reduces the adult membership rate by 25 per cent.

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Gift membership  

Treat a loved one to more than 500 unforgettable places to visit. If you have any questions about gift membership, you're likely to find the answer here.

Visitors at Penrhyn Castle, Gwynedd, North Wales

Join from USA 

You can join our membership affiliate, the Royal Oak Foundation to get unlimited admission to our places. Find out more about the benefits you'll receive and how your support will help us.

Low Wray reception

Member cards not scanning 

You may have recently had problems scanning your member card when visiting our places. We’re sorry if this is the case. Please request a replacement via My National Trust, or call us on 0344 800 1895.

Go to My National Trust
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Update your details 

It’s now even easier to update your address, contact details and contact preferences, using our new online account service, My National Trust. Simply register for an account or sign in.

Register or sign in
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Contact us 

Can't find the answer you're looking for? We're here to help.

Get in touch

Join now

Enjoy unlimited access to more than 500 special places, and help to protect these places for future generations, with a National Trust membership.

Become a member