Membership enquiries

Got a question about membership? We're here to help

Visitor stopping to enjoy the view of the lake at Tarn Hows, Cumbria
Close up of an oak leaf

Coronavirus update 

We're reopening the places you love, gradually, safely and in step with government advice. Our houses, gardens and parklands remain closed for now, in line with the rules about ticketed venues. But we're opening some of our coast and countryside car parks in England, so you can get out into green spaces. You'll need to book for some of them. Some coast and countryside car parks in Northern Ireland will start to reopen from 27 May. For now, all car parks in Wales have to remain closed on government advice.

Check our latest statement
Spring reflections at Sheffield Park, East Sussex

Coronavirus FAQs 

Our Supporter Services call centre has re-opened for urgent calls, with a reduced team, so please bear with us. We hope you'll find some of the answers to the most common questions we're receiving in our FAQs advice.

What do you need help with?

Girl walking amongst daffodils in spring sunshine at Erddig, Wrexham, Wales

New membership  

Want to find out more about joining? From when you'll receive your welcome pack to details about senior membership, you'll find FAQs on our most popular topics.

Tryfan, the Glyder Fach & Y Garn Carneddau, Snowdonia, Wales

Current membership and renewals 

Already a member? Find out about everything from renewing online through to your membership card, the handbook and more.

Family visiting Mottisfont, Hampshire in spring

About your card  

Have you lost your membership card? Or are you unsure where you can use it? You can find out more about your card here.

Your new membership card

Meet your new membership card 

From March 2020 onward, we’ll be making your card out of 100 per cent recyclable and compostable materials. It’ll work in the same way as your old one, will be easier to recycle and easier on the environment too, working towards our aims for waste reduction. The new cards will start arriving in March to any new, or renewing members.

Learn more about your membership card
Ready to become a member? Find out the benefits and prices and get started
Volunteer pruning a tree in the garden at Rainham Hall, London

Joining online FAQs 

It’s easy to become a new National Trust member on our website. Check out the answers to the most frequently asked questions for joining online.

We can help
Children on a swing in the garden at Osterley Park and House, London

Junior membership 

We've introduced a junior membership for children and teenagers. Discover the benefits and get answers to any questions you may have.

Your questions answered
Couple outside Hill Top, Cumbria

Senior membership  

We offer a 25 per cent senior concession on your membership if you’re 60 or over and have had a membership for at least five of the last ten years. Find out more.

Woman under wet trees

Gift membership  

Treat a loved one to more than 500 unforgettable places to visit. If you have any questions about gift membership, you're likely to find the answer here.

Step into spring

Join from USA 

You can join our membership affiliate, the Royal Oak Foundation to get unlimited admission to our places. Find out more about the benefits you'll receive and how your support will help us.

Couple walking in the garden at Tredegar House, Newport, South Wales

Members’ Handbook 2019 Welsh version 

We’ve translated the Wales chapter of the National Trust Handbook so that members can use, experience and enjoy the Welsh language when learning about our work and visiting new places.

Download the Welsh version as a PDF
A couple walking their dog at Gibside

Update your details 

It’s now even easier to update your address, contact details and contact preferences, using our new online account service, My National Trust. Simply register for an account or sign in.

Register or sign in
A barn owl in flight

Contact us 

Can't find the answer you're looking for? We're here to help.

Get in touch

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Help to protect over 500 special places for future generations, with a National Trust membership.

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