Membership enquiries

Got a question about membership? We're here to help

Visitors walking in the Winter Garden at Dunham Massey, Cheshire

Latest visiting update

In England and Northern Ireland, our gardens, parks and countryside sites remain open for local people to exercise. Shops, houses and other indoor areas are closed, and cafés are takeaway only. The safety of our staff, volunteers and visitors from the nearby community remains our priority and we urge you to book your visits in advance and stay local. All places in Wales are currently closed. Please check the property webpage before you travel.

More details on how to book >

The terrace at Standen in autumn, West Sussex.

Reopening and coronavirus FAQs 

Find answers to some of the coronavirus-related questions we’re hearing the most in light of the current situation at our places.

What do you need help with?

Visitors walking in the Winter Garden at Dunham Massey, Cheshire

New membership  

Want to find out more about joining? From when you'll receive your welcome pack, to details about our senior concession, read our top FAQs.

Man walking across winter parkland scene

Current membership and renewals 

Already a member? Find out about everything from renewing online through to your membership card, the handbook and more.

National trust walks. Walking in the parkland in winter at Lanhydrock, Cornwall

About your membership card  

Have you lost your membership card? Or are you unsure where you can use it? You can find out more about your card here.

Visitors exploring the parkland in winter at Fountains Abbey and Studley Royal Water Garden, North Yorkshire

Joining online FAQs 

It’s easy to become a new National Trust member on our website. Check out the answers to the most frequently asked questions for joining online.

We can help
Walkers sat by a stream in March in the Brecon Beacons National Park, Wales

Renew your membership 

Enjoy another year of discovery. Renew your membership online in just a few easy steps.

Renew your membership now
Ready to become a member? Get started
Family descend down dune path from seal watchpoint at Horsey Windpump, Norfolk

Update your details 

It’s now even easier to update your address, contact details and contact preferences, using our new online account service, My National Trust. Simply register for an account or sign in.

Register or sign in
Girl hanging from a tree branch in the parkland at Lanhydrock, Cornwall

Junior membership 

We've introduced a junior membership for children and teenagers. Discover the benefits and get answers to any questions you may have.

Your questions answered
Visitors at Dyrham Park, Gloucestershire

Senior membership  

We offer a 25 per cent senior concession on your membership if you’re 60 or over and have had a membership for at least five of the last ten years. Find out more.

A family enjoying the outdoors in autumn or winter

Gift membership  

Treat a loved one to more than 500 unforgettable places to visit. If you have any questions about gift membership, you're likely to find the answer here.

Frosty winter walk

Join from USA 

You can join our membership affiliate, the Royal Oak Foundation to get unlimited admission to our places. Find out more about the benefits you'll receive and how your support will help us.

A father and daughter stroll between the the trees in the Wilderness Powis Castle and Garden's formal woodland. Powys, Wales.

Members’ Handbook 2020 Welsh version 

We’ve translated the Wales section of the National Trust Handbook so that members can use, experience and enjoy the Welsh language when learning about our work and visiting new places. This version was created pre-coronavirus, so please check the place web page for opening details before travelling.

Download the Welsh version (PDF)
Little child in winter coat and boots walking along muddy woodland path

Contact us 

Can't find the answer you're looking for? We're here to help. Here you'll find the contact details for our customer service team, as well as head office and our regional teams.

Get in touch

Join now

Support special places with National Trust membership. Join today and help protect nature at the places in our care, for everyone, for ever

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