Membership enquiries

Got a question about membership? We're here to help

Visitor exploring the parkland using a mobility scooter known as a 'tramper', accompanied by her assistance dog at Croome, Worcestershire

What do you need help with?

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New membership  

Want to find out more about joining? From when you'll receive your welcome pack to details about senior membership, you'll find FAQs on our most popular topics.

Visitors in the Blue Drawing Room at Treasurer's House, Yorkshire

Current membership and renewals 

Already a member? Find out about everything from renewing online through to your membership card, the handbook and more.

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About your card  

Have you lost your membership card? Or are you unsure where you can use it? You can find out more about your card here.

Ready to become a member? Find out the benefits and prices and get started
Flying a kite in the grounds

Joining online FAQs 

It’s easy to become a new National Trust member on our website. Check out the answers to the most frequently asked questions for joining online.

We can help
Children trying on Victorian style clothing at Lanhydrock, Cornwall

Junior membership 

We've introduced a junior membership for children and teenagers. Discover the benefits and get answers to any questions you may have.

Enjoying the view

Senior membership  

We offer a 25 per cent senior discount on your membership if you’re 60 or over and have had a membership for at least five of the last ten years. Find out more.

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Gift membership  

Treat a loved one to more than 500 unforgettable places to visit. If you have any questions about gift membership, you're likely to find the answer here.

Festive fairs, Santa and seasonal treats await

Join from USA 

You can join our membership affiliate, the Royal Oak Foundation to get unlimited admission to our places. Find out more about the benefits you'll receive and how your support will help us.

A walk in the arboretum during autumn at Dyffryn Gardens

Members’ Handbook 2019 Welsh version 

We’ve translated the Wales chapter of the National Trust Handbook so that members can use, experience and enjoy the Welsh language when learning about our work and visiting new places.

Download the Welsh version as a PDF
Low Wray reception

Member cards not scanning 

You may have recently had problems scanning your member card when visiting our places. We’re sorry if this is the case. Please request a replacement via My National Trust, or call us on 0344 800 1895.

Go to My National Trust
Visitors walking away from the Rill Garden in Coleton Fishacre in autumn

Update your details 

It’s now even easier to update your address, contact details and contact preferences, using our new online account service, My National Trust. Simply register for an account or sign in.

Register or sign in
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Contact us 

Can't find the answer you're looking for? We're here to help.

Get in touch

Join now

Enjoy unlimited access to more than 500 special places, and help to protect these places for future generations, with a National Trust membership.

Become a member