What to expect when visiting Sutton House

At Sutton House and Breaker’s Yard you can visit by guided tour only, taking in our key historic rooms, on a Wednesday, Friday or Sunday at 11am and 2pm (and 3.30pm on Sunday only). This article will tell you what to expect.

Please follow government guidance at the time of your visit.

When you arrive

National Trust members will need to show their membership card upon arrival, and check-in to the NHS's Track and Trace scheme is still available.  Face coverings are recommended in enclosed, crowded areas.

All visits will currently be via a guided tour - please arrive during the 15 minute arrival window so the tour can start promptly: 

Arrival: 10:45 - 11:00 - the tour will start promptly at 11:00
Arrival: 13:45 - 14:00 - the tour will start promptly at 14:00
Arrival: 15:15 - 15:30 - the tour will start promptly at 15:30 (SUNDAYS ONLY)

Your tour will be in a group of up to 12 visitors, and will last for about an hour in total. At the moment our tours usually involve standing throughout, but if you will need a seated rest please contact us in advance on suttonhouse@nationaltrust.org.uk or 0208 986 2264 so that we can arrange that for you.

Staying safe

We’ve created a simple new visitor route incorporating a one-way system, to ensure everyone can move around safely. To help keep us all safe please follow current government guidance when you visit.

Face coverings are recommended in enclosed or crowded areas of Sutton House unless you are exempt, so please bring one with you. If you’ve tested positive for, or are showing any of the symptoms of the coronavirus, or if you've been in contact with anyone who has the virus in the last 14 days, please don’t visit.

Our rooms and facilities

All of our showcase Tudor rooms, from the Linenfold Parlour to the Great and Little Chambers, are open and feature on our tour. Visitors can also experience Victorian and Georgian periods at Sutton House, and learn about our various residents through time.

Access to the Great and Little Chambers is via enclosed historic staircases.  Hand sanitiser will be available as you enter the building and by both our staircases.

Our toilets will be open on the ground floor and (for women) first floor, and both will regularly be checked.

Please note: there is no longer a café or shop at Sutton House, and this property is not currently accessible to dogs, except assistance dogs.

Accessibility

Assistance dogs are welcome at Sutton House. We have a vehicle drop-off point in front of the house and a wheelchair and ramp available to give access to the ground floor.  Our current tour covers rooms on two floors, and as a small historic house we unfortunately only have stair-access to upstairs rooms like the Great and Little Chambers.

At the moment our tours usually involve standing throughout, but if you will need a seated rest please contact us in advance on suttonhouse@nationaltrust.org.uk or 0208 986 2264 so that we can arrange that for you.

If you need to bring a carer or essential companion to accompany you as a disabled visitor, you can now book a carers ticket at the time of booking, free of charge. 

For more information on accessibility at Sutton House, please view our Access Statement.

Bookings 

Tickets are released online every Thursday, for visits during the following fortnight. Admission is for a tour only, which can be pre-booked - we are also often now able to take a small number of non-booked customers on the day.  

If your plans change and you can’t make the timeslot you’ve booked, you can easily change or cancel your booking. We really appreciate your doing this as soon as possible, so the tickets can be made available for other visitors. 

If you’re a National Trust member the option to cancel or change your booking can be found in your confirmation email, by selecting ‘view and manage your order online' underneath your order summary. For non-members, please ring us on 0344 249 1895 to discuss changing your booking.  If you find after you’ve booked your tour that you can’t attend due to changes in national travel or lockdown restrictions, please contact our box office on 0344 249 1895 to cancel your booking and receive a refund.

If you need to bring a carer or essential companion to accompany you as a disabled visitor, you can now book a carers ticket at the time of booking, free of charge.

Additional info

We’re still working hard to keep our outside spaces looking their best. But with fewer staff and volunteers to help out, things may look a little different on your visit. Please bear with us as we adjust to these challenging times.

Sutton House's courtyard

Book your visit

Sutton House and Breaker's Yard is an intriguing site with a 500-year history: from Tudor courtiers and merchants to twentieth-century car-breakers. Please note that visits are currently by guided tour only at the advertised times and it's advisable to book tickets, although a few places may be available on the door.