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At Your Service: Winter Installation

Experience what servants' lives once were 'below stairs' and discover the mansion's basement floor with themed and interactive activities for all the family to enjoy.

  • Booking not needed
  • Free event (admission applies)

Dress up like a footman along the way (don’t forget to pad out your stockings to make your calves look bigger!), or try your hand at re-creating a Regency hairstyle, or put your culinary skills to the test and create your very own Georgian-inspired menu for the Child family. 

This new immersive and playful exhibition brings the past to life and explores what it’s like to live, and work in the ‘Palace of Palaces’. Moving through the rooms, visitors will discover the upper and lower servants from 1787, not just their roles and status, but their names, clothes, and something of their day-to-day life.

'At Your Service’ is an installation for those looking to dive deeper into the history of the Georgian estate and a reminder of the unforgotten people who made Osterley the impressive place it was.

Open 11am-3.30pm Wednesday – Sunday with no need to pre book.

Please note that normal admission applies. Free entry for members.



Event ticket prices

This event is free, but normal admission charges apply for the venue.

Check admission prices

The basics


The event is suitable for people of all ages.

Meeting point

Collect your admission ticket from the Garden Kiosk.

What to bring and wear

The basement can be cold so wrap up warm.


Offer is on the ground floor. One room is accessed via a set of stairs without a handrail.


Assistance dogs only in the House.

Contact info

Visitor Experience

Upcoming events


Life Below Stairs Tours 

Join our tour guides as they take you through parts of Osterley’s house and history which often remain unseen. Our Below Stairs tours offer a chance to learn more about the world of those who called Osterley’s basement home.

Event summary

1 Dec to 31 Dec 2023
11:00 to 11:45
+ 91 other dates or times


Want to get active? Join ParkPlay at Osterley every Saturday morning from 9.30am, for a play session of fun and games for all the family.

Event summary

2 Dec to 30 Dec 2023
09:30 to 11:00
+ 4 other dates or times

Wreath Workshops 

Create a beautiful wreath for your home with foliage from the Osterley estate.

Event summary

7 Dec to 17 Dec 2023
10:00 to 12:00
+ 7 other dates or times