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Accessibility at Kedleston Hall

Published:
23 April 2024
A lady in an electric accessibility scooter looking across a lake
Trampers can be booked to access the wider parkland terrain | © National Trust Images/James Dobson

We believe Kedleston should be open and accessible for all. Read more to discover how you can best access Kedleston with full information on accessibility for those with disabilities or additional access needs.

Arrival and parking

  • Designated spaces for blue badge holders – These spaces are on a firm and gravelled area in the main car park which is approximately 200 yards from the main Hall.
  • Wheelchair accessible Shuttle Bus - Available between the Visitor Reception building to the Hall.
  • Access for everyone – The National Trust has a variety of ways individuals with specialist requirements can access places free or at discounted admission rates. Find out more about these cards on our Access for Everyone page.
  • Kedleston Visitor Reception – The team at the Visitor Reception building are well trained, and an excellent source of information should you require additional assistance

Moving around the site

  • Accessible routes - Our site map highlights the accessible routes within the parkland. There is easy and level access to the garden through the double gates near the Visitor Reception building. There is step-free access to the Church via the Gardens. *Please note, the walk routes in the leaflet are not fully accessible and include slopes, steps, a footbridge and livestock gates.
  • Accessible seating - Available inside the restaurant and outside in the stableyard. There are benches located at various points throughout the park and pleasure grounds. There are also accessible picnic benches in the picnic area (next the Visitor Reception building).
  • Trampers - Free to use All-Terrain Mobility Scooters (2 available). These are designed to enable those with mobility requirements to access the wider parkland terrain. Bookable up to a month in advance either over the phone on 01332 844054, or in person. Bookable slots are 3 hours.
Shuttle bus against a backdrop of trees
A shuttle bus is available from the Visitor Reception building to the Hall | © National Trust Images

Moving around the buildings

  • Accessible routes - available to the Hall (ground floor only), restaurant, shop, Church and pleasure grounds.
  • Level access to the restaurant - Wheelchair users wishing to access the restaurant can enter the rear of the Hall as it is largely flat flag stones with uninterrupted access.
  • Level access to the shop - Accessible via the step free route into the Hall which will take you through Trophy Corridor to the entrance to the shop.
  • Level access to the ground floor of the Hall only - Includes access to the Museum.
  • Assistance dogs - Welcome in all areas and buildings. Dog water bowls are available outside the Visitor Reception building, toilets, restaurant and in the stableyard.
  • Wheelchairs – There are manual wheelchairs for visitors to borrow on the ground floor and first floor of the Hall (require a companion or carer assistance to push). Wheelchairs are also available at the Visitor Reception building. Talk to our Visitor Reception staff if you'd like to borrow one for your visit when you arrive.

Facilities

  • Accessible toilet - Located beside the Hall and within the main toilet block.
  • Eating and drinking – Large-handled cutlery and mugs are available in our restaurant. Please ask a member of staff if you would like to use these.

Useful resources

  • Sensory bags – 4 are available at Visitor Reception to help visitors focus, connect, and relax. Includes noise cancelling headphones and a variety of fidget toys.
  • Large print and braille guide – Information about the Hall are available for visitors to use from Caesars' Hall.
  • Induction loops - Available at the Visitor Reception, restaurant, shop and Caesars’ Hall reception.
  • Virtual tours - There is a television showing films of the State Floor of the Hall on the ground floor (first floor only accessible by stairs).
  • Visual aids - In collaboration with staff and pupils from Holbrook School for Autism) we have developed visual aids for visitors that may benefit knowing what to expect when they come to visit. There are also large print copies of the accessible routes around the main visitor hub area (download here). These are available upon request from Visitor Reception.

We are passionate about continuing to make improvements to make Kedleston accessible to all needs and disabilities. If you would like to discuss access before your visit, please contact the property office on 01332 842191 or email kedlestonhall@nationaltrust.org.uk