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Accessibility at Shugborough Estate

Visiting the walled garden
Visitors exploring the Walled Garden in April at Shugborough Estate, Staffordshire | © David Goacher

We believe Shugborough Estate should be open and accessible for all. Read more to discover how you can best access this special place.

We are committed to making sure that Shugborough Estate is equally accessible for all our visitors. Whilst the historic spaces and landscape can present challenges to accessibility for all, we are taking steps to make sure that as many people as possible can access the estate and its story.

We are always looking to improve our experiences and recognise the variety of different needs our visitors may have. We always welcome feedback and suggestions which can be emailed to shugborough@nationaltrust.org.uk. This web page is designed to help support you when visiting Shugborough Estate by providing information on how to access the different areas of the estate, and to make the most of your visit.

Trampers, wheelchairs and buggy service

  • We have five trampers available to borrow on a first come first served basis. To guarantee access to a tramper we recommend booking.

  • To book please email shugtramper@nationaltrust.org.uk. Please let us know your name, contact number, arrival time and date, and whether you have used a tramper here at Shugborough before.

  • The buggy service is available from Visitor Reception, going between Reception and the Midden Yard. The buggy is accessible, and can take one wheelchair per trip, with a ramp 80cm wide.

  • Wheelchairs are also available on a first come first served basis.

Family exploring the garden in winter at Shugborough Estate, Staffordshire
Family exploring the garden in winter at Shugborough Estate, Staffordshire | © National Trust Images/Annapurna Mellor

Toilets

  • Plant Centre toilets

  • These are the closest toilets to the car park, with men’s and women’s toilets. There is also a baby changing room and accessible toilet.

  • Park Farm Toilets

  • There are men’s and women’s. There is also a baby changing room and Changing Places toilet.

  • The Changing Places toilet is opened by Radar Key, which are available at Visitor Reception, Park Farm and Mansion Tearoom.

  • Midden Yard Toilets

  • These are the closest toilets to the Mansion, with men’s and women’s. There is also a baby changing room and an accessible toilet.

Sanitary Products are available in both women's and accessible toilets across the estate.

Changing Places toilet at Shugborough
Changing Places toilet at Shugborough | © David Goacher

Sensory-friendly Shugborough

  • The Zen Den- The Zen Den is a sensory friendly space, designed specifically to help those who need it calm down and reduce sensory overload. In here you will find, sensory bags including, soft toys, fidget toys and visual journey cards. As well as sensory lighting, and comfortable seating. You can find the Zen Den in the Panelled Room by the servants quarters.

  • Sensory Stations- sensory stations are located in the mansion and servants' quarters. Available here are ear defenders, soft toys, and fidget toys.

Zen Den at Shugborough Estate
Zen Den at Shugborough Estate | © David Goacher

Dogs at Shugborough

Assistance dogs are welcome inside in all buildings, including the historic spaces, the tearooms, shop and second-hand bookshop.

We welcome dogs on leads across the estate and have a dog friendly tearoom in Park Farm.

We ask that dogs remain on short leads across the estate.

Assistance Dogs at Shugborough
Assistance Dogs at Shugborough | © Annapurna Mellor