- Chair: René Olivieri CBE
- Present: Hilary McGrady, Director-General, Members of the Board of Trustees and Council
- Staff and some 721 members of the National Trust
1. Welcome
René Olivieri, the Chair, welcomed members, both online and in person at the Civic Centre Newcastle upon Tyne, to the National Trust’s (the ‘Trust’s’) 129th Annual General Meeting.
The Chair opened the meeting by reflecting on a recent visit to Runnymede where, 800 years before, Magna Carta had been sealed, and then also the Forest Charter. The location brought together history, nature, and now also local communities through the exciting ‘Runnymede Explored’ offer to visitors.
The location also showcased the responsibilities upon the Trust to preserve nature for the nation; nowhere was more symbolic than the 2,500 Ankerwycke Yew which still stood with the Trust’s support. The Chair described the way that the illegal felling in 2023 of the Sycamore Gap tree, another precious Trust tree, had generated an outpouring of emotion. The level of connection people had with nature was one which would be essential to ensure future generations continued to care for the natural environment.
Looking back at last year’s AGM, the Chair recalled interest from members in how the Trust was engaging with young people, and he shared examples of how the charity was building important connections with young people as future custodians of natural and built heritage.
Members heard about the work to bring nature to urban settings and how the Trust was working in partnership with others to deliver this and inspire access to nature beyond its own borders. At Trust places, following the support shown for the previous year’s Members’ Resolution on walking and cycling access, the Trust was improving opportunities for green travel to its places, again working with other charities and partners.
The Chair spoke of the importance of also continuing to invest in Trust properties and the member experience, highlighting the development of 28 Discovery Houses as must-visit cultural destinations. National Trust volunteers were commended for their significant contribution to delivering important conservation work and memorable visitor experiences across the Trust’s estate.
The Chair reviewed the work the Board had undertaken over the past 12 months, particularly developing the forthcoming Ten-Year Strategy for 2025-35. An external board evaluation had also been undertaken and confirmed the Board of Trustees was in good health and working effectively to deliver the Trust’s charitable purposes. The Chair concluded by welcoming members’ contributions throughout the meeting.
2. Director-General’s review of the year
Hilary McGrady, Director-General, began by thanking members for their ongoing support, which had allowed the Trust to achieve significant conservation milestones over the last 12 months. Despite significant pressures on the charity’s finances, there were many positives to celebrate: visitor numbers were rising, volunteering was growing, and interest and support for the Trust’s work was strong.
A personal highlight for the Director-General had included visiting Portstewart Strand in Northern Ireland, where accessibility to the Strand had been enhanced by new facilities to welcome visitors with additional needs. Developing every Trust location to be as accessible as possible was a priority for the Trust.
In the last 10-year strategy period, the Trust had delivered significant projects which had included restoration of the interior at Seaton Delaval Hall, restoring landscapes like Prior Park and, more recently, opening a new Mediterranean garden at Beningbrough Hall that would be resilient to future climate challenges.
Other defining projects included the opening of the Royal Oak Conservation Studio at Knole, which had, alongside day-to-day restoration work, allowed the Trust to bring back to life a Claude Monet painting of the River Thames gifted to Sir Winston Churchill. Around 300 new historical items had come into Trust care through acquisitions at Chirk Castle – including invaluable artefacts dating back to the English Civil War.
During the 10 years, the Trust had delivered on its ambitious nature conservation target to restore 25,000 hectares of priority habitat, restored land above the White Cliffs of Dover and was seeing the benefit of its Riverlands project to restore waterways for nature and to reduce flooding. The Director-General celebrated that the Trust was also reaching new audiences through its work in urban settings, and was expanding the range of stories that it told, including working-class history, LGBTQ+ and ethnically diverse histories. These stories were part of the UK’s collective and rich history. Trust places were also now offering unique experiences for visitors and greater opportunities for children to engage.
The Director-General thanked the fantastic volunteers of the National Trust, and spoke of the outstanding contribution of Malcolm Walford, a volunteer of 71 years at Croome. Tribute was paid to former volunteers on the National Trust’s Council and Board of Trustees, who had passed in the last 12 months.
In her closing remarks, the Director-General said the Trust’s next 10-year strategy would have ambitious plans to restore nature, end unequal access to nature and heritage, work with people and communities beyond Trust places, and inspire the nation to care for nature, beauty and history.
3. Annual Report and Financial Statements for 2023–24
Dabinder Hutchinson, Director of Finance, presented the Trust’s Annual Report and Financial Statements.
In summary, 2023–24 had been a successful year for the Trust but one in which it had faced financial challenges. Inflation had remained at a higher level than experienced in many years, and the Trust’s cost base had risen. The costs of living had impacted on families, and more visitors were likely to pay on the day to enjoy a Trust place.
However, the charity had experienced another record year of fundraising at £117.9m and this, combined with strong visitor numbers, meant the Trust had been able to invest more than ever on conservation, spending £184m on projects at properties. Despite a challenging economic backdrop, the Trust had also been able to invest 7.5% in a staff pay award.