To make sure that everyone who stays with us has a great holiday, we have a few simple site rules.

Arrival Times

After 14.00 and before 17.00.

If you're arriving at our campsites without booking in advance, we recommend you aim to arrive at the beginning of the times above to secure a pitch, or to phone ahead for information.

Visitors must register at reception (before pitching).

Departure times

Campsite:

Please leave by 12.00 on your day of departure. If you wish to extend your stay, please inform reception at 11.00 (reception is open from 11am every day).

Glamping Pods:

Departure is by 11.00 to allow for cleaning.

Parking

To protect the natural beauty of the site, parking is available in designated areas away from tent pitches, but near enough so it’s not too difficult to carry your camping gear from your car.

Staff will advise where unloading is permitted for the Glamping pods.

Dogs/pets

Dogs are welcome on site (maximum of one per party), but please notify us at the time of booking. Keep them on a lead at all times and please clean up after your dog, promptly. A charge of £2 will be incurred for each dog.

We have two dog-friendly Glamping pods. Please ensure that you book the correct one.

Quiet please

We ask that our visitors are considerate to their neighbours at all times, but ‘quiet please’ between 23.00 and 07.00.

Pitches

Due to the size of our pitches, tent dimensions need to be given at time of booking. This will allow us to place you on the most appropriate pitch.

Groups/ Maximum occupancy

We are happy to welcome organised groups such as educational groups, DofE, Scouts, Guides, etc. to the site. Proof of group status may be required when booking. Family and friend groups are only accepted with prior agreement but our site is not suitable for stag, hen or birthday parties.

All group bookings must be made via the booking office and cannot be made online. Call 028 6773 8118.

Showers

Showers cost £1 for 10 minutes.

Fires/Barbecues

For obvious reasons, campfires are not allowed, except in the communal fire area. Firewood for the communal area can be purchased from the Visitors Centre. Deadwood is not to be collected from the woodlands - it is important for supporting the communities of invertebrates, lichens, fungi and other protected wildlife.

Barbecues are permitted, provided they are raised off the ground.

Safety

Cooking inside tents or pods is NOT permitted and can be lethal due to carbon monoxide poisoning.

Smoking

Smoking is not allowed on the campsite or in or around the Glamping Pods.

Special requests

Special requests, including requests for adjacent camping pitches, must be indicated to us at the time of booking, we will always do our best to honour them but they cannot be guaranteed.

Problem or complaint

Every reasonable care will be taken to ensure that the camping pitch, pod or bothy and also site amenities are presented to a high standard. Should you find any cause for complaint, please immediately contact one of the campsite staff, so that reasonable steps can then be taken to rectify the problem. National Trust will not normally make any refunds in respect of complaints made after the Visitor’s departure from the campsite if the Visitor did not make the problem or complaint known to staff during the Visitor’s stay. If you supplied an email address at the time of booking, a survey will be emailed to you for your comments after your stay. Alternatively, a comment form may be completed and left at the campsite reception. All complaints made after the Visitor’s departure should be made in writing by post or email to:

Ruth Kirkpatrick
Visitor Facilities Manager
Crom Estate
Newtownbutler
Co Fermanagh
BT92 8AJ

Email: ruth.kirkpatrick@nationaltrust.org.uk

National Trust Members

Sadly there are no reductions for members at our sites due to charity commission rules however please be assured that the money raised through the campsite will be put to good use supporting our conservation work locally.

Small print

In addition to the site rules above we also have some terms and conditions below that apply to your booking. Please read through the Camping terms and conditions below.

Campers pitch their tent

Camping terms and conditions 

Terms and conditions which apply to all National Trust campsite bookings.

Castle ruins at Crom, Northern Ireland

Discover more and book 

Discover more about Crom Campsite and how to book