Eat Out to Help Out

Visitors in courtyard cafe

We’re delighted that 80 of our cafés are joining the government’s Eat Out to Help Out scheme. Visit one of the cafés taking part on a Monday to Wednesday from 3 - 31 August and you can get 50% off your food and drink.

What is Eat Out to Help Out and how does it work?

Eat Out to Help Out is a government-backed promotion for cafés and restaurants. The promotion means you can get 50% off your bill, up to a maximum of £10 per person on food and drink bought and eaten at our cafés (excluding alcoholic drinks). The scheme will run from Monday 3 August to Monday 31 August and the discount only applies on Mondays, Tuesdays and Wednesdays.

You can use the discount for any food and drink, except alcoholic drinks, but the food must be eaten at a café table, indoors or outdoors, as the promotion doesn’t apply to takeaway food.

You don’t need a voucher or code to get the discount. Just visit a café taking part, choose your treats and the discount will be automatically applied when you pay. 

80 of our cafés have joined the scheme. You'll find a full list below so you can check if your favourite café is taking part.

Which cafés are taking part in Eat Out to Help Out?

Frequently asked questions

Still have questions about how it works? Take a look at some of the commonly asked questions about the Eat Out to Help Out scheme.

Is there a limit on how many times this discount can be used? 

No, the government says the discount can be used unlimited times and will be valid Monday to Wednesday on any eat-in meal and drink (excluding alcoholic drinks) from 3 August to 31 August. 

Is there a limit on how much an individual can spend?

The government will fund 50% of an individual’s food bill to a maximum of £10. Therefore, if you have a £16 bill, you pay £8 the government pays £8.

What food and drink can I expect? 

Since reopening some cafés have expanded their offer to include some hot dishes such as soup and jacket potatoes. As a minimum all cafés and food outlets will be serving hot and cold drinks, some pre-packaged and freshly baked snacks and sandwiches where possible. 

Due to the limited offer we ask visitors with specific dietary requirements to come prepared, should we not be able to provide anything suitable.

Some locations are serving pre-packed children’s items, however this is not at every location. In these instances, some of the drinks and snacks served are suitable for children. Please be mindful of this when booking a visit and come prepared.

What counts as a person for the promotion? 

Any adult or child, who is eating in can take part in the scheme. For example, 2 adults and 3 children all having something to eat and drink in, would be able to receive the 50% discount up to a maximum value of £10 each.

Why aren’t all your cafés taking part? 

More than 60% of all our cafés that have reopened in England, Wales and Northern Ireland will be taking part in the Eat Out Scheme. The government is clear that the scheme relates to eat-in establishments which includes those which provide indoor or outdoor seating to consume your food and drink, but not kiosks, trailers or mobile units.

Are there any locations which are joining the scheme at a later date?

Yes, Speke Hall near Liverpool and Wicken Fen in Cambridgeshire will be joining the scheme from 10 August. These locations will be joining later, when their outdoor seating areas reopen.

Is it limited to the type of food and drink that qualifies (i.e. would an eat-in tea and scone qualify alongside a cooked lunch)?

This is for any food or drink that is consumed on an eat-in basis, which includes seating both inside and just outside the premises. It is not for food which is bought and taken away or eaten on other parts of the estate.

The maximum discount an individual can receive is £10, therefore if you spend £8 you will get £4 off your bill.

What if I want to eat in now but also buy something to snack on while I’m walking around the grounds?

The promotion applies to food consumed within the premises of the café (including indoor and outdoor seating), therefore any food to be consumed later in a visit would need to be managed as a separate transaction.

Why am I being asked if I am eating in or taking away?

The promotion applies to food consumed within the premises of the café (including indoor and outdoor seating), so we need to ask visitors if they're eating in with us, at a table, before applying the promotion on our tills.

Do I have to book to visit, even if I just want to go to the café?

This will depend on the café you want to visit. To ensure social distancing can be maintained we are limiting the capacity at our places, which is managed through the booking system. This is for the safety of our visitors, staff and volunteers.

Can I visit the café without paying to enter?

Yes, at some locations the café is located outside the ticket office.

How is my safety and that of the staff being managed in the cafés? 

The safety of our staff, volunteers and visitors is our priority. To ensure that social distance is maintained we’ll be implementing the following:

  • At some of our cafés and outlets we’ll be serving food and drinks in our plant-based takeaway containers. We know our visitors are as passionate about the environment as we are and like to bring their own re-usable cups, but while we are in this unprecedented time we ask that you support our  request to not bring re-usable cups. This is for the health and safety of everyone.
  • One-way queueing system to place orders and for order collection.
  • In line with government guidelines you’ll be required to wear a face covering in our cafés and food outlets in England from 24 July. There's no requirement for face coverings to be worn at outdoor food outlets or when eating and drinking indoors.
  • Card payments only to limit personal interaction, with contactless preferred.
  • Staff will have had comprehensive training prior to reopening to ensure they operate in the safest way possible. 
  • Till and collection points will be screened.
  • Hand sanitiser will be available and visitors will be encouraged to use it.
  • For our seating areas, we’ll be carrying out enhanced cleaning of tables and chairs between uses. Each seating area will be managed by a specific member of staff who will clear and clean the area once the table has been vacated. Staff will sanitise their hands between serving different tables.
  • For outdoor seating there will be a minimum of 2m distance between tables. Indoor seating will be subject to the government’s 1m+ guidance for social distancing. 

How to book your visit

Find out what's open, which places need booking and what to expect from your visit.