How to book your visit and what to expect

We've opened more than 130 gardens and parklands. To ensure the safety of our visitors, staff, volunteers and local communities, we've reduced the number of people we can welcome at one time and you'll need to book your visit in advance. ​

From Monday 13 July, seven houses in England and Northern Ireland are reopening as part of a pilot project to welcome back visitors to the houses and buildings we are for. ​

There are also hundreds of coast and countryside car parks open that you don't have to book. In this article you'll find everything you need to know about what's open, how to book and what to expect from your visit. ​

Which places are open?

  • We've reopened more than 130 gardens and parklands through advance booking​

  • We've opened more than 200 coast and countryside car parks in England, Northern Ireland and Wales​

  • From Monday 13 July, we're reopening seven houses in England and Northern Ireland as part of a pilot project to welcome back visitors to our houses and buildings

We're following government advice closely and will reopen more places as soon as we can. We’ll keep this page up to date with the latest opening information so please keep checking.  

We've introduced advanced booking at some places to help manage visitor numbers and maintain safe, social distancing. All visitors must book in advance, even if you're a member. Sadly, if you don't book, you'll be turned away. ​

We're limiting numbers to make sure that we can keep visitors and staff safe. These limited advance tickets do go quickly, but every Friday we release new tickets for the following week, so it's worth checking back regularly. 

Visiting houses: ​

From Monday 13 July we’re opening seven houses as part of a test pilot. It’s the start of a careful and steady plan to reopen houses over the coming weeks and months. We’re starting with a small number to make sure we can do it right as every house is unique and has its own set of challenges. ​

From Monday 13 July, we're reopening the following houses: ​

  • Barrington Court, Somerset. Opening 13 July​

  • Kingston Lacy, Dorset. Opening 13 July​

  • Lyme, Cheshire. Opening 13 July​

  • Oxburgh, Norfolk Opening 13 July​

  • Petworth, West Sussex. Opening 13 July​

  • The Argory, County Armagh. Opening 15 July​

  • Packwood, Warwickshire. Opening 17 July​

If you book a ticket for entry to the gardens and parks listed above, you may also be able to visit the house. But visits to the houses will be limited to ensure safe, social distancing and so we cannot guarantee you’ll be able to view the house on the day you visit. The house experience will be a bit different for the moment as we have introduced new safety measures such as one-way routes. We ask for your support and patience while we test this phased reopening. 

Bookings are now open for visits from Monday 13 July – Sunday 19 July

Enjoying the summer garden at Quarry Bank, Cheshire

Plan and book your visit 

MMore than 130 gardens and parklands are open for booked visits. Some coast and countryside car parks also need booking. Find out which of your local places are open, check availability and whether you need to book your visit.

How to book

Booking gardens and parklands

All visitors must book a ticket in advance, including members. Entry and parking is free for members, but please bring your membership card with you. You’ll need to enter a valid membership card number for each member booking and membership cards will be checked on entry. Non-members will need to pay in advance.

  • Please book one ticket per person, except for children under five as they don’t need a ticket.
  • You’ll need to choose a 30-minute arrival time for the day you want to visit.
  • The timeslot is for your arrival time only and the length of time you can stay will depend on the opening times of the place you're visiting. 
  • Tickets are for your use only and are not available for resale
  • We'll send your booking confirmation by email. Please make sure you fill in your correct email address when you book to ensure you receive your confirmation email.

You can check the web page of the place you wish to visit to see opening times and booking availability. Every Friday we'll release new bookings for visits the following week. You can book up to 18 hours before a timeslot. 

Carers can continue to access our places for free with an essential companions' card. Carers don't need to book a ticket for themselves, but the person they accompany will need a pre-booked ticket.

Due to limited spaces, we’re asking that you only book once a week to allow others a chance to visit.

We’ll continue to add new places that are available to book each Friday, so if your local place isn’t showing as open yet, please continue to check back each week.

Booking car parks only

As we're not able to open all gardens and parklands yet, there are some places where you can book a car parking space only. You'll be able to explore the coast and countryside but not access the gardens and parklands.

  • If you're booking a car parking space only, you'll need to book one ticket per car.
  • Members can park for free but non-members will need to pay in advance when they book a space.
  • The length of time you can stay will depend on the place you're booking, and the booking form will specify how long you can park for.
  • Tickets are for your use only and are not available for resale
  • We'll send your booking confirmation by email. Please make sure you fill in your correct email address when you book to ensure you receive your confirmation email.

You can check the web page of the place you wish to visit to see the car park opening times and booking availability.

Help support key workers

To say thank you to our nation's key workers and all they have done for us, we're encouraging visitors to keep the first and last slots of each day free for key workers to use. While we are unable to 'reserve' these slots exclusively for key workers, we hope you will join us in thanking them by leaving these times free. If you or someone in your group are a key worker, please take the opportunity to book these early and late timeslots.

Plan your visit View places near you

What to expect from your visit

To help keep our visitors, staff, volunteers and local communities safe, we’ve made some changes so your visit will be a bit different to what you’re used to. We need your help to enable us to keep these places open safely, so we’d be grateful if you could follow the guidance below:

When you arrive

  • Before you arrive please have your ticket ready to show our staff either on your phone or a printed copy. If you’re a member, you’ll also need to show your membership card.

  • In order to maintain social distancing, please arrive within your timeslot. Sadly, if you're more than 10 minutes late, we won’t be able to guarantee you entry. Your entry will be at the discretion of the property staff and will be based on visitor numbers and the ability to maintain social distancing.

  • To keep visitor numbers at a safe level, the layout and flow of the car park may have changed. Please look out for staff and any signs around the car park and take care to follow their guidance

  • Campervans that are used for transport are welcome but are not permitted to stay overnight. At this time we’re unable to welcome caravans and coaches.

During your visit

  • We may have set up new routes, such as a one-way system. Please look out for any new signs around the property.

  • To help keep everyone safe, please follow social distancing and government guidance when you visit. If you’re showing any of the symptoms of coronavirus, or if you've been in contact with anyone that has the virus in the last 14 days, please don’t visit. 

  • Sadly, we’re not able to open everything at once. Some facilities aren’t open at the moment, such as cafés and food outlets, and some toilets. We’re working hard to get these open as soon as possible. Before you visit, you can check which facilities will be open on the property web page. 

  • We've had to change some of our guidance for you to follow when visiting our places, such as our policy on dogs and play areas. You can check the property web page before your visit for the most up to date information. Please also look out for any signage during your visit.

Caring for these places of beauty takes hard work, and with your ongoing support, we’ll be able to continue to conserve parks and countryside, gardens and historical spaces that we all love. Over the last 125 years, your generosity has helped to protect 780 miles of coastline, thousands of listed buildings and over 200 gardens. If you decide to become a member, you’ll be helping us to look after these historical and natural havens for everyone to enjoy.

We’re really looking forward to welcoming you back. We’ve worked hard to reopen these places, and we want to keep them open. But we’re all in this together and we need your help to enable us to keep places open safely.

Plan and book your visit

Find out which of your local places are open, check availability and book your visit.

Reopening FAQs 

Find answers to some of the most commonly asked questions about our phased reopening and the booking system.

Sign up to our emails 

Sign up to our emails and we'll keep you up to date with all the latest reopening news, as well as behind the scenes stories and inspiration from the places we care for. Sign up or change your preferences through My National Trust to hear from us more often.