How to book your visit and what to expect

Family walking dogs

We want to make it as easy as possible for you to visit the places you love, and enjoy the landscapes and nature we’ve all missed. Unfortunately, due to government guidance we are unable to open our houses, parklands and gardens right now. But we are able to start reopening some of our coast and countryside car parks in England. Coast and countryside car parks in Northern Ireland will start to gradually reopen from 27 May.

To ensure the safety of our visitors, staff, volunteers and local communities, we've reduced the number of people we can welcome at one time and have introduced a booking system at some of those car parks.

Please read through this page to understand everything you need to know about how to book and what to expect from your visit.

Which places are open?

  • We’ve reopened over 200 of our coast and countryside car parks in England 
  • Some coast and countryside car parks in Northern Ireland will gradually reopen from Wednesday 27 May
  • For now, all car parks in Wales have to remain closed due to the government guidance there
  • Sadly, we can’t open our houses, parklands and gardens yet. Most of the car parks attached to our houses, gardens and parklands are also closed for now, with a few exceptions

We're following government advice closely and will reopen more places as soon as we can. We’ll keep this page up to date with the latest opening information so please keep checking. 
 

Which car parks need booking?

For a small number of these car parks, we’ve introduced a booking system to help manage visitor numbers and maintain safe, social distancing. All visitors must book a car parking space in advance for these car parks, even if you’re a member. Sadly, if you don't book, you’ll be turned away.

You'll need to book the following car parks:

New booking slots for these car parks are added to our booking system every Friday.

Smaller, local car parks don’t need booking. We’ll keep these places open as long as it’s safe for our visitors, staff, volunteers, and local communities. So please always check the property web page before you travel. 

How to book

Choose your arrival time

When you book, you’ll need to choose a 30-minute arrival time for the day you want to visit. You can then check the web page of the place you wish to visit to see the car park opening times and booking availability. 

You’ll only need to book one ticket per car, per day. The timeslot you choose is for your arrival time only. The length of time you can stay will depend on the car park you're booking, and the booking form will specify how long you can stay.

Due to limited spaces, we’re asking that you only book once a week to allow others a chance to visit.

Pay for your parking – non-members only

  • Members can park for free, but please bring your membership card with you. 
  • Non-members will need to pay online in advance through the booking system
Plan your visit View places near you

We’re offering priority for key workers

To say thank you to our nation’s key workers and all they have done for us, we’re prioritising the first and last timeslots each day for their use. Please share in our thanks and leave these free. If you or someone in your group are a key worker, please take the opportunity to book these early and late timeslots.

What to expect from your visit

To help keep our visitors, staff, volunteers and local communities safe, we’ve made some changes so your visit will be a bit different to what you’re used to. We need your help to enable us to keep these places open safely, so we’d be grateful if you could follow the guidance below:

When you arrive

  • Before you enter the car park please have your ticket ready to show our staff. You’ll need to show your ticket through your car window. If you’re a member, you’ll also need to show your membership card.
  • In order to maintain social distancing, please arrive within your timeslot. Sadly, if you're more than 10 minutes late, we won’t be able to guarantee you a space in the car park. Your entry will be at the discretion of the property staff and will be based on visitor numbers and the ability to maintain social distancing. 
  • To keep visitor numbers at a safe level, the layout and flow of the car park may have changed. Please look out for staff and any signs around the car park and take care to follow their guidance. 
  • Campervans that are used for transport are welcome but are not permitted to stay overnight. At this time we’re unable to welcome caravans and coaches.

During your visit

  • We may have set up new routes, such as a one-way system. Please look out for any new signs around the car park and surrounding area.
  • To help keep everyone safe, please follow social distancing and government guidance when you visit. If you’re showing any of the symptoms of coronavirus, or if you've been in contact with anyone that has the virus in the last 14 days, please don’t visit. 
  • Sadly, we’re not able to open everything at once. Some facilities aren’t open at the moment, such as our cafés and food outlets, and some toilets. We’re working hard to get these open as soon as possible. Before you visit, you can check which facilities will be open on the property web page. 
  • We've had to change some of our guidance for you to follow when visiting open spaces, such as our policy on dogs and play areas. You can check the property web page before your visit for the most up to date information. Please also look out for any signage during your visit.

We’re really looking forward to welcoming you back. We’ve worked hard to reopen our places, and we want to keep them open. But we’re all in this together and we need your help to enable us to keep places open safely. We look forward to seeing you.

Plan and book your visit

Find out which coast or countryside car parks in England are open and whether you need to book your visit. Our houses, gardens and parklands remain closed right now.

Reopening FAQs 

Find answers to some of the most commonly asked questions about our phased reopening and the booking system.