What to expect from your visit to Hughenden
Our gardens, parkland and woodland are open, along with our car park, toilets and café for takeaway only. To ensure the safety of our visitors, staff, volunteers and local communities, we’ve reduced the number of people we can welcome at one time and you’ll need to book your visit in advance. In this article you’ll find everything you need to know about what’s open and what to expect from your visit.
Parking and arrival
Before you enter the car park please have your ticket ready to show our staff. You’ll need to show your ticket through your car window. If you’re a member, you’ll also need to show your membership card.
Please arrive within your half-hour timeslot, to help maintain social distancing. Sadly, if you arrive late, we won't be able to guarantee you entry. Your entry will be at the discretion of the property staff. The car park closes at 3.30pm.
We've introduced advance booking to keep everyone safe and maintain social distancing. To avoid disappointment please book in advance, especially at busier times such as weekends and bank holidays. However, where space is available on weekdays, pre-booking may not always be necessary.
To help keep everyone safe, please follow social distancing and government guidance when you visit. Look out for signs while you’re here which will explain any changes to how you can access different parts of the site. We’ve introduced a one-way route around the gardens.
If you’re showing any of the symptoms of coronavirus, or if you've been in contact with anyone that has the virus in the last 14 days, please don’t visit.
The toilets in the Stableyard, including access and baby changing facilities, are open and cleaned regularly. Please follow signage, maintain social distancing and should there be a queue, wait two metres apart.
Our Stableyard café is open daily, from 9.30am-4pm, for takeaway only, serving hot and cold drinks, cakes and some light snacks. For the safety of staff and visitors we've introduced social distancing measures and we can only accept card payments in our café. In line with government guidance, visitors to our café are required to wear a face covering. Please bring one along with you.
Our new play area in the orchard is open. Please use the hand sanitiser before and after using the area. There is no eating or drinking allowed within the play area and no more than 15 people in the area at one time. We ask you to limit your playtime to a maximum of 30 minutes to allow everyone the chance to have a go.
The manor, shop and second-hand bookshop are currently closed in line with government guidance.
Wheelchairs are available to hire in advance. Please email email@example.com to book a wheelchair for the day you are visiting. Please make sure you have pre-booked your tickets to visit Hughenden first.
We’re not able to offer a buggy service at the moment. Accessible parking is available and the welcome team can highlight step-free routes around the gardens.
Dogs are welcome at Hughenden. In the formal gardens, walled garden, orchard and Stableyard please keep them on a short lead. In the woodlands and parkland please keep them under close control.
Exploring the gardens
Our gardens are looking lovely, but they won’t be quite as you’re used to seeing them. Down to a much smaller team of gardeners, it’s a huge area to care for. So, if you spot the odd weed, or the grass is looking a little long, please bear with us. There’s still lots of lush greenery, winter flowers and wildlife to look out for.
With the one-way route in place in the gardens, to keep everyone safe, it can feel like a short visit. If you fancy a longer adventure, why not explore Hughenden’s countryside? With peaceful woodlands, open parkland and even a rare chalk stream, there’s lots to discover.
How to book
All visitors must book a ticket in advance, including members. Entry and parking is free for members, but please bring your membership card with you. Non-members will need to pay in advance.
- Please book one ticket per person, except for children aged 5 or under as they don’t need a ticket.
- You’ll need to choose a 30-minute arrival time for the day you want to visit.
- The timeslot is for your arrival time only
- Tickets are for your use only and are not available for resale
- We'll send your booking confirmation by email. Please make sure you fill in your correct email address when you book to ensure you receive your confirmation email.
Every Friday we'll release new bookings for visits the following week. You can book up to 18 hours before a timeslot.
Due to limited spaces, we’re asking that you only book once a week to allow others a chance to visit.