What to expect from your visit to Hughenden
In line with government guidance, the gardens, cafe and shop are currently open, the house remains closed.
The gardens, parkland and woodland are open, along with the car park, shop, second-hand bookshop and toilets. The café is open for takeaway only. The manor is currently closed.
From 17 May, we expect indoor seating will be available again in the café and the manor will re-open, subject to government guidelines.
To ensure the safety of our visitors, staff, volunteers and local communities, we’ve reduced the number of people we can welcome at one time. Advance booking for weekdays is not necessary but for weekends and school holidays we recommend booking in advance, including for members, to guarantee entry.
Parking and arrival
Before you enter the car park please have your ticket ready to show our staff. You’ll need to show your ticket through your car window. If you’re a member, you’ll also need to show your membership card.
Please arrive within your half-hour timeslot, to help maintain social distancing. If you arrive late, we won't be able to guarantee you entry and it will be at the discretion of the property staff. The car park closes for entry at 4pm.
Please observe the government guidance and respect other visitors and our covid safety measures to help keep everyone safe when you visit.
Look out for signs while you’re here which will explain the changes we've made to access different parts of the site, including a one-way route around the gardens.
If you’re showing any of the symptoms of coronavirus, or if you've been in contact with anyone that has the virus, please don’t visit.
The toilets in the Stableyard, including access and baby changing facilities, are open and cleaned regularly. The café is open daily, from 10am-5pm, serving hot and cold drinks to take away, cakes, snacks and hot food. The shop is open from 10.30am-5pm.
Visitors to our stableyard are required to wear a face covering. Please maintain social distancing and should there be a queue, wait two metres apart. Hand sanitiser is available. We can only accept card payments in our outlets currently.
The second-hand bookshop is open from 10am-5pm. Located in the west wing of the manor, there is a one-way route in place and we ask that you make a cash donation in the box or pay for any books by card in the shop.
Our new play area in the orchard is open. Please use the hand sanitiser before and after using the area. We ask you to limit your playtime to a maximum of 20 minutes to allow everyone the chance to have a go. Suitable for under 10s. No eating or drinking within the play area.
Wheelchairs are available to hire in advance, email firstname.lastname@example.org to book one for the day you are visiting. Please make sure you have pre-booked your tickets to visit Hughenden first.
We’re not able to offer a buggy service at the moment. Accessible parking is available and the welcome team can highlight a step-free route around the gardens.
Dogs on a lead are welcome at Hughenden in the formal gardens, walled garden, orchard and stableyard. In the parkland, dogs must be on a lead as cattle are roaming. In the woodlands, please keep them under close control as many adjacent fields have livestock.
Exploring the gardens
There is a one-way route in place around the gardens to keep everyone safe.
Our gardens are lovely, but with a much smaller team of gardeners, and a huge area to care for they're not as colourful as you would usually see. There are spring bulbs and blossom to look out for and bird song to enjoy when you slow your pace down.
If you fancy a longer visit, why not explore Hughenden’s countryside? With peaceful woodlands, open parkland and even a rare chalk stream, there’s lots to discover.
How to book
Pre-booking is not necessary for weekdays but for weekends or to guarantee entry, please book in advance, including members. Entry and parking is free for members, bring your membership card with you. Non-members will need to pay in advance.
- Please book one ticket per person, except for children aged 5 or under as they don’t need a ticket
- You’ll need to choose a 30-minute arrival time for the day you want to visit, the timeslot is for your arrival time only
- Tickets are for your use only and are not for resale
- We'll send your booking confirmation by email. Please make sure you fill in your correct email address when you book to ensure you receive this.
Every Friday we release spaces for the following week. You can book up to 3pm the day before. Due to limited spaces, we’re asking that you only book once a week to allow others a chance to visit.
Cancelling your tickets
If you need to cancel your tickets, you’ll find a link in your email confirmation called ‘view and manage your order online'. Clicking this will take you through to your Eventbrite summary – click on the tickets you’d like to cancel. Click ‘cancel order’, and follow the prompts. This will automatically free up your tickets for someone else to enjoy – thank you.