Visiting Mottistone Gardens: What you need to know
To ensure the safety of our visitors, staff, volunteers and local communities, we've reduced the number of people we can welcome at one time and we ask that you book your visit in advance, when possible. In this article you’ll find everything you need to know about what's open and what to expect from your visit.
We've introduced advance booking to keep everyone safe and maintain social distancing. To avoid disappointment please book in advance, especially at busier times such as weekends and bank holidays. However, where space is available on weekdays, pre-booking may not always be necessary.
Access for everyone
If you need to bring a carer or essential companion to accompany you as a disabled visitor, you can now book a carers ticket at the time of booking, free of charge.
Parking and when you arrive
Our car park at Mottistone is open as normal. Once you arrive at the gardens, if you have one, please have your ticket to hand to show to staff at the entrance. Members will also need to show their membership card.
Please be aware that if you’re more than 10 minutes late for your arrival slot then entry will be at the discretion of the property team. There is no limit on how long you can spend in the gardens.
To help with social distancing, we are operating a one-way system in some parts of the gardens. There is also a ‘one in, one out’ system in place for the toilets.
To help keep everyone safe, please follow social distancing and government guidance when you visit. And look out for signs while you’re here which will explain any changes to how you can access different parts of the site.
If you’re showing any of the symptoms of coronavirus, or if you've been in contact with anyone that has the virus in the last 14 days, please don’t visit.
The main gardens, tea garden (takeaway only) and toilets are open, however, our shop remains closed. Our Wild Area is open for little ones to enjoy, and there is hand sanitiser available to help keep them safe, but our Flowerpot People trail is not currently available. We have family-friendly seasonal trails throughout the year, and within our Visitor Welcome, a selection of second-hand books is available for a donation.
How to book
All visitors must book a ticket in advance, including members. Entry and parking is free for members, but please bring your membership card with you. Non-members will need to pay in advance.
- Please book one ticket per person, except for children aged 5 or under as they don’t need a ticket.
- You’ll need to choose a 30-minute arrival time for the day you want to visit.
- The timeslot is for your arrival time only
- Tickets are for your use only and are not available for resale
- We'll send your booking confirmation by email. Please make sure you fill in your correct email address when you book to ensure you receive your confirmation email.
Every Friday we'll release new bookings for visits the following week. You can book up to 18 hours before a timeslot.
Due to limited spaces, we’re asking that you only book once a week to allow others a chance to visit.