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Access for all at Kingston Lacy

A modern building surrounded by trees and grass
The new welcome building at Kingston Lacy, Dorset | © National Trust/Clare Gascoigne

Welcome to Kingston Lacy! We've completed major upgrades to the car park, toilets and reception, and can't wait to welcome all our visitors. Read on to discover what changes have been made.

Basic facilities from car parking to toilets can make or break your enjoyment of a place. Here at Kingston Lacy, we've completed a major upgrade to ensure your visit is smooth, welcoming and has the right facilities for everyone from wheelchair users to families. 

What has been done?

The car park

The project has increased the number of disabled parking bays, landscaped and improved drainage in the car park, added a pedestrian walkway for to increase safety and added EV chargers. With improvements to the overflow car park, we'll be able to cope better with peaks in visitor numbers.

A new welcome building

The new reception will reduce queuing as you come into the property, and make it easier for visitors who haven't been here before to find out what they need to know. 

Our welcome staff will be even more smile-y as behind the scenes there'll be improved facilities for them!

The path leading from reception to the property has been regraded to be a gentler slope, so it’s easier for those with reduced mobility. 

Better facilities for the disabled community and families 

You'll find much improved facilities for the less able. As well as an accessible toilet, there's also a new Changing Places unit with additional features including an adult-sized changing table and hoist. Family toilets have been installed, with baby-changing facilities and extra space to accommodate buggies.

There's also a family quiet room for anyone, such as the neurodiverse, who needs a moment of calm when the property is busy. The space includes sensory toys and comfortable seating.

A row of sinks with mirrors above and wooden cubicle doors behind
The toilets have been revamped and modernised | © National Trust/Clare Gascoigne

Improved toilets

The main toilet block has been revamped and modernised. There's a new layout and a new look that echoes the building’s original use as an engine room for an early electricity generator. 

Outside, new landscaping and seating makes it more enjoyable to wait for friends and family.

A big thank you

This has been a huge project, and it's a big thank you from us to all our visitors over the past year. The work will improve everyone’s experience of Kingston Lacy and make it easier for you to enjoy your visit for years to come. We hope you agree it was worth it.

If you’ve got any questions, drop us an email kingstonlacy@nationaltrust.org.uk.

A landscaped car park, with trees and new planting
The car park at Kingston Lacy, Dorset, has been improved with pedestrian walkways and landscaping | © National Trust/Clare Gascoigne

Timeline

2023

Planning and survey work

Planning permissions sought and surveys undertaken.

Visitors exploring the Spanish Room at Kingston Lacy, featuring a collection of framed Spanish paintings, a large wooden table and chairs, and a visitors relaxing on a couch

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