Accessibility at The Workhouse & Infirmary

Map boards are situated around the site for visitors to get their bearings. Guidebooks are available to purchase from the Visitor Reception Building on arrival.

Visitors can bring up to two carers free of charge when visiting the park. Please make the Welcome team aware on your arrival.

To make the process even quicker and simpler, you may want to consider getting a Essential Companion Card. This can be done by calling the Supporter Services Centre on 0344 800 1895 which is open from 9am to 5.30pm, Monday to Friday and 9am to 4pm weekends and bank holidays. Local call rates apply.

You can also email your request to enquiries@nationaltrust.org.uk with your full name, full address and supporter/member number.

Within the main visitor car park there are 7 accessible car parking spaces available next to the Visitor Reception Building.

Mobility scooters are available to use on arrival from the Visitor Reception Building. The Hub (entrance) to The Workhouse building is approximately 130 metres from the car park along a step-free level path.

Wheelchairs are also available to use.

The kitchen garden has step-free level access into and throughout.

Please note that mobile phone reception is limited across the site.

There are benches throughout the site. Many of our picnic benches are wheelchair access.

Dogs are welcome in the garden, in the outdoor seating area of the cafe and indoors in the dog-friendly section of the cafe. Dogs are not allowed in The Workhouse or the Infirmary buildings.

There is level or ramped access to the Vistor Reception Building on arrival, the Hub, the Infirmary cafe and the ground floor of The Workhouse. There is lift access to the Infirmary building.

Our new Upstairs Downstairs Room on the ground floor of The Workhouse is a representation of one of the wards from the upper floors.

There is ramped access into our popular bookshop from the female work yard.

The path to the Infirmary cafe is uneven in places, please take care.

There are accessible toilets in the Visitor Reception Building, The Hub and the Infirmary cafe.

Baby changing facilities can also be found in the Visitor Reception Building and in the Infirmary cafe.

Induction hearing loops are available in the Vistor Reception Building, the Hub and the Infirmary cafe. In addition, portable induction loops are available to use during the outside information tours of the building. Please pick one up from a member of the team at the Hub.

We know that visits to our places can be overwhelming at times and we can provide items that may be helpful for your visit.

Head to The Hub where we have bags available for you to customise by choosing from our selection of sensory items, or pick up one of our pre-packed bags.