Disabled Access at Waddesdon Manor

Most areas of the garden are accessible with a wheelchair at Waddesdon Manor, Buckinghamshire

We are committed to providing an accessible attraction for all, and try to ensure if you have a disability you can enjoy as much as possible while with us.

If you require additional support for your visit please call us on 01296 820414 or email bookings@waddesdon.org.uk

Accessibility guides

For full accessibility please see our downloadable guides below:

Access guide         Access specifications       Access house floor plan    Autism visit check list

On arrival

Tickets
At our Welcome Pavilion you can purchase tickets and have your National Trust membership cards scanned. Waddesdon staff are on hand if you require help with this process.

Carers receive free entry. Last house entry is 3.10pm.

Parking
The 1000 space visitor car park has dedicated places or Blue Badge Holders, and also 'limited mobility' spaces. Bench seating is available at the Welcome Pavilion if you need to take a seat while waiting for the bus.

Accessible toilets/Changing Places
There is an accessible toilet on arrival at the Welcome Pavilion, and dedicated accessible toilets at both the Stables and Manor.

We have a Changing Places facility on the ground floor of the Manor, accessible through the Manor Shop.

Accessible shuttle bus
We've a reglar free shuttle bus service which is fully accessible. Each bus has ramps and dedicated spaces for up to two wheelchairs. Buses run every five minutes from the car park to the North Fountain, returning via the Stables and back to the car park.

The House is a short walk of 100m (on a flat surfaced path, with gravel in front of the house) from the North Fountain. If you're unable to make this walk, a smaller dedicated mobility bus can transfer you to the front of the House.

Assistance dogs are allowed on the shuttle buses.

Gardens

Gravelled areas
Most parts of the garden are accessible. However, there are gravelled areas immediately in front of the house, on the parterre, and also around the Aviary.

Steep paths
You'll find steep and uneven paths on the way to the Stables and down to the Dairy. The boardwalk through the Woodland Playground and the pedestrian path from the Powerhouse to the Stables are steep in places, so may be unsuitable for some mobility requirements. We advise you to use our fully accessible shuttle bus from the fountain to the Stables.

Please note: we have a woodchip pathwa which takes you to and from the car park and because of the surface is not suitable for all wheelchairs or mobility scooters.

Assistance dogs are welcome at Waddesdon
Assistance dogs at Waddesdon Manor, Buckinghamshire
Assistance dogs are welcome at Waddesdon
Assistance dogs
Assistance dogs are welcomed in the grounds, house, shops and catering outlets, and on shuttle buses.

Dog water bowls can be found at the Stables, but please ask a member of staff if your dog needs water in other areas of the grounds. Waste bings are located in the gardens.

Woodland playground
Our Woodland playground winds through the trees making the most of nature. Take a sensory journey and play in a safe environment. Feel the bark on trees, listen to the wind rustling leaves, birds chattering and smell different scents coming from the surrounding plants. Little ones can play safely at the bottom of the hill, on seesaws, swings and soft bark. At the top is our birds's nest swing, for those who need more gentle play.

Access is included in your ground's ticket.

Find the Woodland Playground PDF

House

Wheelchairs & mobility scooters
Most areas of the house are accessible, however, there's limited access to the Prints and Drawings Rooms, and Wine Cellars. Our historic lift, which serves the first floor, is quite limited on space and not al scooters or wheelchairs can be accommodated. We'll be able to advise on whether your mobility aid will fit in the lift at the point of admission to the House.

On occasion we may request that a mobility scooter or wheelchair user transfer into one of the house wheelchairs upon arrival at the house entrance. This is usually because your mobility scooter or wheelchair is too large to accommodate, or the wheels may be muddy during the winter months. However, if for any reason this isn't possible, you're welcome to use your own scooter or wheelchair on the ground floor. We have four wheelchairs suitable for use inside the house which are located in the main entrance and are available on a first-come, first-served basis.

Safety and emergency evacuation procedure
For safety reasons, we can only allow two wheelchairs or mobility aids on any floor at the same time and therefore on busy days there maybe some waiting time during your visit.

We have an emergency evacuation procedure in place for wheelchair users and those with problems navigating stairs when inside the house.

Seated areas
Chairs are available in most rooms, please ask a member of staff to point them out if needed. Some of the walkways through the rooms are quite narrow, and to avoid congestion we don't allow carry chairs or seat sticks to be used inside the house.

Multimedia guide

Handsets with house tour guides are available to hire at Visitor Information for £3 per handset.

Accessibility at a glance

  • changing places facility on the ground floor of the Manor, accessed via the Manor shop
  • accessible toilet on arrival at the welcome pavilion and car park, at the house via a tunnel walkway and at the Stales
  • indoor and outdoor wheelchairs available for use on a first-come, first-served basis
  • platform life enables entry via the main entrance of the house. Once inside the building there's step free access and a lift to the first floor
  • large print information available in most rooms
  • some rooms insde the house have low levels of lighting
  • handling collection available for visually impaired visitors, needs to be booked in advance
  • walking frames are allowed in the house
  • if you're visiting the house, all large bags must be left at Visitor Information located near the Manor entrance, where it will be tagged and available to collect at the end of your house visit
  • some walkways through the rooms are quite narrow, so carry chairs and seat sticks are not allowed
  • we have steep and uneven paths on the way to the Stables and down to the Dairy. The boardwalk through the woodland playground and the pedestrian path from the Powerhouse to the Stables in steep places

Sensory experiences

Visual impairment

Collection handling sessions
We offer the opportunity to handle collection objects with different materials and textures. Sessions are held at 1.30pm in the Ante Room, Wed-Sun. No need to book, included in your house ticket.

Alternatively, you can arrange a session by prior appointment, please call us on 01296 820414 if you would like to arrange one.

Hearing impairment

Hearing loop
We have an induction loop installed in the Powerhouse so you can enjoy our informative films about the Rothschild family, the Manor and wine.

Scent

Rose garden
The rose garden is located just beyond the aviary, and is a great place for those with hearing or visual impairment. You can stimulate your senses of sound, touch or smell.

The Aviary at Waddesdon Manor, Buckinghamshire

Listen, look and learn at the Aviary 

Listen to the sound of birdsong in our historic Aviary. Watch the feathered inhabitants as they go about their day and learn from our Aviary keepers how we look after them.

Mimi the Mynah reading a map at Waddesdon Manor

My Waddesdon Checklist - for children on the autistic spectrum 

Download our Waddesdon Checklist in advance of your visit. Cut our pictures of what you would like to see or do and then fill in your checklist once you've done them.

Any questions?

We hope you've found all the information you need in relation to accessibility. If you have any questions, or would like to contact us in advance of your visit, please call 01296 820414 or email bookings@waddesdon.org.uk

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