Visiting Crom: What you need to know
Our grounds, car parking toilets and tearoom are open at weekends. To avoid disappointment please book in advance, especially as weekends can be busier times. However, where space is available, pre-booking may not always be necessary. If you do not book, we cannot guarantee admission. In this article you’ll find everything you need to know about what's open and what to expect from your visit.
We’re really looking forward to welcoming you back. We’ve worked hard to reopen Crom and we want to keep it open for you and everyone to enjoy. We'll need your help to do so.
How to book
Before setting out
We’re all in this together. If you’re showing any of the symptoms of coronavirus, or if you’ve been in contact with anyone that has the virus in the last 14 days, please don’t visit.
You can cancel your visit in advance by telephoning the box office on 0344 249 1895 The centre is open 9am - 5.30pm from Monday to Friday and 9am - 4pm on weekends and bank holidays. Unfortunately we cannot take or cancel bookings at the property.
Your booking offers access by car at the time shown on your ticket. To manage visitor flow, a one-way entry and exit system is in operation. Please follow the signage.
We've set up a system to check your ticket and guide you through on arrival. Staff will be on hand to greet you and answer any questions. Please have your ticket to hand to show to staff through the car window. Members will also need to show their membership card.
Arriving on time allows us to provide you and everyone with the safest possible experience. Sadly, if you’re more than 10 minutes late for your slot, then entry will be at the discretion of the property team.
Car parking, including accessible parking, is available and the parkland including Old Castle ruins are open for you to enjoy. Toilets with access and baby change facilities are also available. You'll find sinks for hand washing. The Little Orchard Tearoom will also be open serving a limited range of takeaway items. Please note they are unable to take card payments.
Sadly, we’re not able to open everything at once. We’re sorry but the Visitor Centre remains closed.
During your visit
To help keep everyone safe, please follow social distancing and government guidance when you visit. We may need to make some changes to the usual routes to help keep you safe. Look out for signs while you’re here which will explain any changes to how you can access different parts of the site. Our staff will be on hand to guide you. Please follow their instructions.
Our grounds are looking lovely, but we’ve had a severely reduced team at the property for many weeks so they may not be as well-groomed as you might expect them to be. Please bear with us as we do what we can as soon as we can.
You are welcome to pack a picnic. Picnic tables are available appropriately spaced. Please respect other visitors and staff, by using bins and taking excess litter home with you.
We're currently not able to loan wheelchairs or mobility scooters. Benches are located around the site for visitors to rest as they walk.
Children must be supervised at all times.
Dogs are welcome but please keep them on a short lead at all times.
Above all, enjoy your visit. We are delighted to welcome you back. We are so thankful for your support as we work through these unprecedented times and make this gradual transition a success, so we can get back to offering nature, beauty and history for everyone.