We would like everyone who stays at our campsite to have an enjoyable time, so we politely ask that you observe a few simple campsite rules.

Arrival Times

After 3pm and before 9pm.  To avoid disturbing other campers and our immediate neighbours, we must respectfully request that you do not arrive after 9pm.

If you're arriving at our campsite without booking in advance, we recommend you aim to arrive as soon as possible after 3.00pm to secure a pitch, or to telephone ahead for information. 

Visitors must register at reception before pitching.  Should reception be closed when you arrive then your allocated pitch details will be displayed at reception; please call in and register when reception reopens. 

If you have pre-booked your pitch and circumstances beyond your control prevent you from arriving within these times, please contact the campsite who will do their best to assist.

Departure times

Please leave your pitch by 11am on your day of departure. If you wish to extend your stay, please inform reception before 6pm the day before.

Minimum Stay

Weekends from mid May until August are subject to a two night minimum stay.  All bookings over a Bank Holiday weekend are subject to a three night minimum stay. Over weekends we will always try to fit in backpackers (arriving on foot or bicycle) wanting to stay one night but they will be bookable on the day and subject to availability.

Parking

If booking a pitch in the upper field parking of cars alongside tents is possible if ground conditions allow. If booking a pitch in the lower field cars will need to be parked in the parking area approx. 120m away. 

Dogs/pets

Dogs are welcome on site (maximum of two per pitch, £1.50 per dog per night), but please notify us at the time of booking. Please keep them on a lead at all times and please clean up after your dog, promptly.

Quiet please

We ask that our visitors are considerate to their neighbours at all times, but we have ‘quiet please’ between 10pm and 7am.

Pitches

We don’t have fixed pitches. Please speak to the team on site on arrival, they will direct you to spaces. Please ensure that you leave at least a 6 metre gap between tents.

We do not accept vehicles over 5.5m long due to the narrow lane leading to the hamlet of Upper Booth.

Groups

We are happy to welcome organised groups such as educational groups, DofE, Scouts, Guides etc to the site at certain times of the year.  Proof of group status will be required when booking.

All group leaders must complete a group booking form detailing the number in their party and the number of tents and vehicles.  

Our site is not suitable for stag, hen or birthday parties.

All group bookings must be made via the booking office and cannot be made online.  Email a group request to our bookings team on upperboothcampsite@nationaltrust.org.uk. Please note that the person making the booking, the group leader, must be at least 18 years of age.

Fires & Barbecues

For fire safety and for respect for other campers, campfires are not allowed, but barbecues are permitted, provided they are raised off the ground. Ask the campsite team for stones if necessary. For environmental reasons we would encourage you not to use disposable barbeques.

Safety

Cooking inside tents is NOT permitted and can be lethal due to carbon monoxide poisoning.

Smoking

Smoking is not allowed on the site.

Special requests

Special requests, including requests for adjacent camping pitches, must be indicated to us at the time of booking.  We will do our best to honour them but they cannot be guaranteed.

Problem or complaint

Every reasonable care will be taken to ensure that the campsite amenities are presented to a high standard. Should you find any cause for complaint, please immediately contact one of the campsite staff, so that reasonable steps can then be taken to rectify the problem. National Trust will not normally make any refunds in respect of complaints made after the Visitor’s departure from the campsite if the Visitor did not make the problem or complaint known to staff during the Visitor’s stay. There are comment cards in the reception area for your suggestions. All complaints made after the Visitor’s departure should be made in writing by post or email to:

If you have an unresolved complaint at the end of your stay please contact: Customer Care Manager, National Trust Holiday Cottages, Heelis, Kemble Drive, Swindon, SN2 2NA, email address:  customercareholidays@nationaltrust.org.uk.

National Trust Members

Sadly, there are no reductions for members at out sites due to charity commission rules, however please be assured that the money raised through the campsite will be put to good use supporting our conservation work locally.

Small print

In addition to the site rules above we also have some terms and conditions that apply to your booking on a National Trust campsite. Please read them through click here. You can also read them on the campsite notice board.

Campers pitch their tent

Camping terms and conditions 

Terms and conditions which apply to all National Trust campsite bookings.