To ensure everyone who stays at Waterclose Meadows campsite has a great holiday, we have a few simple site rules.

Arrival times

Pitches: arrivals between 1pm - 6pm. 
Pods: arrivals between 2pm - 6pm.
No arrivals after 8pm. (If you know your arrival will be between 6pm and 8pm
please let us know as soon as you can, so we can accommodate your arrival).

There is no early/late arrivals area. Please do not arrive before 1pm, the reception doesn’t re- open until 1pm and access to the site is very narrow and there is no waiting area.
If you arrive after reception has closed, your arrivals information and pitch tag will be left on the board outside the office and one of the team will see you the following morning.

Departure times 

Pitches: depart by 12 noon on your day of departure. Pods: departure is by 11am on your day of departure.

Late departures may be arranged for an additional charge of £8. Please check with reception on the morning you are due to leave.  
Sorry during peak times and school holidays we are very unlikely to be able to offer a late check-out.

Touring pitches

Basic charge includes one adult, one tourer, one car and an awning.

Tent pitches

Basic charge includes one adult, 1 tent up to 6x6m and one car.

Maximum occupancy

Maximum of 6 person per pitch, we may be able to accommodate additional guests, so contact the office to discuss this prior to arrival.

Groups

We are happy to welcome organised groups such as educational groups, DofE, Scouts, Guides, etc. to the site.
Family and friend groups are only accepted with prior agreement, but our site is not suitable for stag, hen or birthday parties. 
All group leaders must complete a group booking form including full details of the number in their party and the number of tents and vehicles.

All educational group bookings must be made via the office and cannot be made online.

Minimum stay 

There is a minimum stay of two nights at weekends and three nights on Bank Holiday weekends. 

Parking 

On-site parking is included for one car per pitch. Further parking is in the local National Trust car park £2.50 per day or free for members. For overnight use you’ll need to collect an overnight ticket to display.

Dogs/pets 

However well behaved your pet, we ask they are kept on a short lead at all times and please clean up after your dog promptly. Waste bags are available in reception.
Dogs are not allowed inside the pods, except assistance dogs however you must notify us at time of booking if you are bringing an assistance dog with you.

We have a maximum of 2 dogs per pitch.

We ask that our visitors are considerate to their neighbours at all times. ‘Quiet time’ is between 10pm and 7am please. 

Fires/Barbecues 

Campfires and firepits are not allowed, but barbecues are permitted, provided they are raised off the ground for which bricks are available if these are needed. 
Please check with the campsite before your arrival regarding the use of charcoal barbeque, as during hot and dry spells we have had to restrict their use.

Safety 

Cooking inside tents or pods is NOT permitted and can be lethal due to carbon monoxide poisoning. 

Smoking 

Smoking is not permitted in the pods or any of the campsite buildings.

Special requests 

Requests for specific pitches or for adjacent camping pitches, must be indicated to us at the time of booking. We will always do our best to accommodate requests, but they cannot be guaranteed.
You will be we allocated a pitch on your arrival. 

Problem or complaint 

Every reasonable care will be taken to ensure that the camping pitch or pod and also site amenities are presented to a high standard. Should you find any cause for complaint, please immediately contact one of the campsite staff, so that reasonable steps can then be taken to rectify the problem. National Trust will not normally make any refunds in respect of complaints made after the Visitor’s departure from the campsite if the Visitor did not make the problem or complaint known to staff during the Visitor’s stay. If you supplied an email address at the time of booking, a survey will be emailed to you for your comments after your stay. Alternatively, a comment form may be completed and left at the campsite reception. All complaints made after the Visitor’s departure should be made in writing by post or email to: 

Rachel Garrison.
Campsite manager,
Houghton Mill,
Near Huntingdon,
Cambridgeshire
PE28 2AZ

Email: rachel.garrison@nationaltrust.org.uk 

Small print 

In addition to the site rules above we also have some terms and conditions (these will be attached to your confirmation email) that apply to your booking. Please read through them.

In addition to the site rules above we also have some terms and conditions (these will be attached to your confirmation email) that apply to your booking. Please read through them.

Campers pitch their tent

Camping terms and conditions 

Terms and conditions which apply to all National Trust campsite bookings.

A view of the campsite at Waterclose Meadow, Houghton Mill

Discover more and book 

Discover more about Waterclose Meadows Campsite and how to book