What to expect on your visit to Greys Court
We want to make it as easy as possible for you to visit Greys Court and enjoy the gardens and nature we’ve all missed. To ensure the safety of our visitors, staff, volunteers and local communities, we’ve reduced the number of people we can welcome at one time and have introduced a booking system.
We've reopened the gardens, estate, shop and tea-room at Greys Court. The mansion is open Weds - Sun.
Whether you arrive by car, bicycle or on foot, you will need to book your ticket in advance of your arrival at Greys Court. Here are some top tips to help you plan your day.
How to book
We recommend that all visitors book a ticket in advance, including members. Booking is essential for all visitors.
- Please book one ticket per person, except for children aged 5 or under as they don’t need a ticket.
- You’ll need to choose a 30-minute arrival time for the day you want to visit.
- The timeslot is for your arrival time to the property only
- Tickets are for your use only and are not available for resale
- We'll send your booking confirmation by email. Please make sure you fill in your correct email address when you book to ensure you receive your confirmation email.
- Please bring your membership card with you.
Every Friday we'll release new bookings for visits the following week. You can book up to 18 hours before a timeslot.
Access for everyone
If you need to bring a carer or essential companion to accompany you as a disabled visitor, you can now book a carers ticket at the time of booking, free of charge.
Parking and arrival
When you arrive, please park your car and head to Visitor Reception where you’ll be greeted by a member of staff. Please have your tickets and membership card to hand. Please arrive within your 30-minute timeslot. If you’re more than 10 minutes late for your arrival slot then entry will be at the discretion of the property team.
Please wear a face covering in indoor areas and when interacting with staff.
We’ve reduced the number of people we can welcome to ensure the safety of our visitors, staff and volunteers. To help keep everyone safe, please follow social distancing and government guidance when you visit.
There is currently a one way route through the walled gardens to help maintain social distancing. Look out for signs while you’re here which will explain any changes to how you can access different parts of the site. A map of the estate will be available to take a picture of when you arrive, and staff will be on hand to help with directions.
What’s open and at what time?
Gardens and parkland: Mon - Sun 10am – 5pm (last entry at 4pm, gates locked at 5pm)
House: Weds - Sun 11am - 4pm. (last entry at 3.30pm, closed Mondays and Tuesdays).
We are limiting numbers inside the house and there is a one way route to enable social distancing. Please wear a face covering, sanitise your hands and complete track and trace on your visit. There may be a short wait to enter. We cannot guarantee your entry to the house.
Tearoom: Mon - Sun 10.30am - 4.30pm
Shop: Mon - Sun 10am - 4pm
We're sorry but the maze, children's play area, donkey wheel and second hand bookshop remain closed.
Please note our accessible parking by the house is not currently available. Please speak to our staff at Visitor Reception about an alternative.
There is a ramp to the house entrance and stairs to the first floor of the house. There is currently a one way system through the house.
There is an adapted toilet in the toilet block with baby-changing facilities. Full access information is available on the front page of our website under 'Facilties and Access'.
If you are no longer able to visit, please cancel your booking so that the tickets can be made available to other potential visitors.
Notes on your visit
- Please take your litter home with you. This helps us keep everyone safe.
- Dogs are welcome on short leads on the estate walks only. Dogs are not permitted in the walled gardens.
- There will be no first aid cover from staff during your visit. If you require assistance, please let a member of staff know so they can coordinate an emergency response.
- No barbeques are permitted on site.
- No bikes or scooters permitted on site.
We’re really looking forward to welcoming you back. We’ve worked hard to reopen our places, and we want to keep them open. But we’re all in this together and we need your help to enable us to keep places open safely. If you're showing any of the symptoms of coronavirus, or if you've been in contact with anyone that has the virus in the last 14 days, please don't visit.