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A selection of gift cards
Give the gift of choice with a National Trust gift card | © National Trust Images/James Dobson

Online shop help centre

All you need to know about buying from our online shop, from searching for a specific gift to delivery and returns. You'll also find contact details if you need to get in touch.

Browsing and ordering from the online shop 

Whether you're treating yourself or someone else, the online shop makes it easy for you to find something special.

Floral cushions and throws, part of the 2026 spring/summer collection

Online shop delivery and returns 

All the information you need about delivery and returns to the National Trust online shop.

A wild blooms mug, part of the 2026 spring/summer collection

Online shop terms and conditions 

These are the online shop website terms and conditions.

Cast iron sculptures of mice, dragonflies and mushrooms among plant pots

Contact us

Email

Can't find what you're looking for? Email our team at:

online.shop@nationaltrust.org.uk

Call

Need some help or have a question? Call us on

03001232025
A selection of throws and blankets, part of the 2026 spring/summer collection

Browse the online shop

Your support helps us to care for nature, beauty and history. Thank you for helping us look after these places for everyone, for ever.

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