Online shop help centre

All you need to know about buying from our online shop, from searching for a product through to ordering and returns. If you need to get in touch, you'll also find our contact details here.

National Trust gift card available to buy on our online shop

Gift cards 

National Trust gift cards make a great gift, that can be used in most of our shops, cafes, admission points or the online shop. Find out all about them here.

Our shops

Contact the shop team

Email us

You can email us at: online.shop@nationaltrust.org.uk Please include your full name and order number if your enquiry relates to an existing order

Call us

Get in touch on 0300 123 2025 (local call rates apply) Open 8am - 8pm Monday-Sunday

Write to us

Our address is: The National Trust, PO Box 574, Manvers, Rotherham, S63 3FH

Subscribe and get 10% off your first order 

Be the first to receive news of our exclusive offers, sales and new product launches. The contributions raised from every purchase you make play a vital role in helping us protect special places for ever, for everyone.

Become a supplier 

If you're interested in becoming a supplier, please email us with your enquiry and we'll be happy to advise you.

Press enquiries 

For all press enquiries please contact our Press Office.