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Online shop terms and conditions

A floral cushion and throw - part of the spring collection 2025
A floral cushion and throw are part of the spring collection 2025 | © National Trust Images/James Dobson

These are the online shop website terms and conditions.

Online shop website terms and conditions

Contact us

Email

If you'd like to email the Customer Services team please include details of your order to help us to identify it.

online.shop@nationaltrust.org.uk

Call

The Online Shop Customer Service centre is open from 8am to 7pm, Monday to Saturday.

0300 123 2025

Write

If you'd like to write to us, please include details of your order to help us to identify it. Our Customer Service address is:

Customer Service Centre, Unit 1 & 2, The Bullrushes, Witney Way, Boldon Colliery, NE35 9PE
Bird ornaments for the garden from the Spring/Summer 2025 collection

Discover our shop

Your support enables us to care for the nature, beauty and history that surrounds us. Thank you for helping us look after these places for everyone, for ever.

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