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Accessibility at Hardwick

Top 5 tips for enjoying your day

  1. We’re here to help. You can speak to any of the team on your visit, or if you’d like to chat before your visit, and to hire any equipment, such as sensory bags, portable induction loop, wheelchair or powered mobility vehicle please do reach out to us. (Please note, you don’t have to do this, but it really helps). You can phone us on 01246 858435, or email: hardwickhall@nationaltrust.org.uk.

  1. You can download our visitor map to plan your route(s) and see where facilities are located.

  1. Check our opening times as they vary across experiences – we recommend visiting the House before 2.15pm so you have enough time to explore at your own pace.

  1. We are busiest between 11am–1pm. If you would like a quieter visit, we recommend early morning and late afternoons, as well as weekday visiting. We have sensory support bags available at all welcome points.

  1. Speak to our team at any time if you need advice or assistance.

Arrival and parking

Accessible Buggy in front of the Gate House at Hardwick
Accessible Buggy at Hardwick | © Volunteer Photographer/ Keith Turton

Tramper and wheelchair hire

Accessibility in the Hall & English Heritage Old Hall

Image of the computer at Hardwick which offers the virtual tour in the Old Kitchens
Virtual Tour computer in the Old Kitchens of Hardwick Hall, located on the ground floor | © National Trust Images/ Jon Scrimshaw

Accessibility in the Outdoor Spaces

Visitor smelling roses at Hardwick
Visitor smelling roses at Hardwick in autumn | © National Trust Images/Chris Lacey

Accessibility in the restaurant and shop

Changing places facility at Hardwick
Changing places facility at Hardwick, located in the Stableyard | © National Trust Images/ Fergus Devlin Photography

Facilities at Hardwick

  • An accessible toilet and a Changing Places are both available in the Stableyard area of Hardwick. There is also an accessible toilet at Park Centre and in the North Orchard (subject to opening times during summer)

  • Portable hearing induction loops are available in Hardwick Hall when you arrive.

  • Accessible picnic benches are located in the Stableyard.

  • Sensory bags that include fidget toys and ear defenders are available to borrow at Visitor Reception and the Entrance Hall of Hardwick.

  • A Braille and large print hall guide are available to borrow at the Hall.

  • Buggy service from Visitor Reception to the Old Hall and Hardwick Hall.

  • Trampers and wheelchairs are available for hire free of charge. We recommend booking the tramper and wheelchairs in advance on 01246 858435.

  • Carers and companion tickets available with a valid proof of identification.

For Hardwick’s full accessibility statement, please visit AccessAble.

Share your thoughts

We are always interested to learn more about accessibility at Hardwick so if you have suggestions on how we could further improve on what we already have, please do get in touch through email at hardwickhall@nationaltrust.org.uk.

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