Winterfell Festival FAQs
We've answered some of your Winterfell Festival queries - please have a look and make sure you're prepared for Winter(fell)!
- The event takes place outdoors so remember that there will be limited seating and dress appropriately for the weather with good walking shoes
- Weather permitting, parking will be on the main field opposite the house. Disabled parking will be in the main car-park. We expect a very high volume of cars, so please be patient when parking
- The Direwolf dogs are very friendly, but they are still part wolf! We expect Odin and Thor to be quite busy, so be aware that the dogs need lots of space and will take occasional breaks to be ready to meet everyone. Other dogs are to be kept separate and will not be able to queue to meet them, please make other arrangements with your dog if you are planning to meet the direwolves
- There is no cash machine at Castle Ward. Only our Stableyard Tea-room and Gift Shop will be able to accept cards, so make sure you come prepared
Can I buy a ticket on the day? / I forgot my ticket!
We don’t expect any tickets to be for sale on the day. Please come with your ticket prepared either via printed copy or visible on your mobile device through the Get Invited app. All ticket holders will be issued with a wristband once their ticket has been scanned. We will not have the facility to look up tickets, so please ensure you have brought your correct tickets.
I want to visit Castle Ward on Sunday 24 September, but not attend Winterfell Festival.
Castle Ward will be closed to non-ticket holders, including National Trust members, from 9am-6pm on 24 September. The estate will be completely closed at 6pm on Saturday 23 to allow for set-up. We apologise for the inconvenience to visitors on that day. Visitors will still be able to enjoy walks and visits to nearby properties Rowallane Gardens and Mount Stewart.
I’ve never watched Game of Thrones but I’m going to Winterfell Festival with friends and family who are fans, will I still enjoy the event?
The day will be part medieval jousting tournament with sideshows, falconry displays, games and music. We expect fans and non-fans alike to enjoy a fantastic day out at Castle Ward.
Will I be able to use my buggy?
The event is certainly suitable for children, but please keep in mind that it will be a very busy day on site, with the majority of the event taking place in the main Tournament arena field which is rough grass path. The estate’s paths are quite rocky, and can be difficult to navigate with a buggy when crowded, so please consider this when planning to attend.
What’s included in the ticket price?
Much of the day will be included in the ticket price including the main King’s Tournament, Winterfell Tours and sideshows. A charge will apply for food vendors, for additional Game of Thrones archery experiences with Winterfell Tours and there will be an option to purchase some green screen photography images if you wish to do so.
Can I bring my dog?
We welcome dogs on leads at Castle Ward, but please remember this will be a very busy day with crowded areas, lots of noises and loud music, so please consider whether it is suitable for your individual dog.
What is the disabled access?
Parking for blue-badge holders will be closer to the event in our main car park. Please make yourself known to staff who will direct you. The main tournament games will be taking place in our ‘Deer Park’ field which can be quite rocky, with grass paths. Please consider carefully about your requirements and feel free to get in touch if you have any queries at firstname.lastname@example.org
Can I come in costume? Will other people be dressed up?
Of course! We’d love to see you all in your Game of Thrones finest, but it’s not compulsory.
Will there be additional toilet facilities on site?
Yes, alongside our toilet facilities in the Stableyard Courtyard, there will also be additional toilets including disabled access facilities along the Main Avenue, Deer Park Field and Barn area. Please note that changing facilities for babies are restricted to the Stable yard.
I am no longer able to attend the festival, can I get a ticket refund?
Tickets are non-refundable unless the event is cancelled by the National Trust.
The road signs say the road is closed! How do I get to you?
There are some roadworks on the Strangford - Downpatrick Road (A25) but these don't apply on Sunday, please continue along the A25 as normal.
If we still haven't answered your queries, please feel free to get in touch with us at 028 4488 1204 or at email@example.com.
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Book your tickets to Winterfell Festival 2018