To ensure everyone who stays at Brownsea Island campsite has a great holiday, we have a few simple site rules.

Arrival Time

After 12:00 and before 16:00. To arrive at 16:00 you will need to catch a 15:30 boat from either Sandbanks or Poole Quay.

You must book in advance to camp on Brownsea Island. Due to the nature of our island location, we are not always able to accept same day bookings. Please call the booking office to check availability prior to arrival.

Upon arrival to Brownsea, campers must register at reception and walk to the Outdoor Centre where a campsite ranger will meet you and show you where to pitch. We endeavour to help groups transport heavy luggage and food to the campsite put the peak time there may be delays with this service.

If you have pre-booked your pitch and circumstances beyond your control prevent you from arriving within these times, please contact 01202 492161 (this line is manned from 9:30am – 4:00pm Monday - Thursday) or call the Brownsea Island Duty Manager on 07786 683226 and staff will do their best to assist.

Departure times

Please leave by 12:00 on your day of departure. If you wish to extend your stay, please inform a campsite ranger by 10am who will be able to check availability for you.

Minimum stay

We don’t have a minimum or a maximum stay rule in place, however, we will always check availability for you because Brownsea is beautiful, and staying a couple of nights means you have more time to explore.

Parking

We don’t have vehicle access to Brownsea Island so all cars must be left on the mainland. Ferries depart from 10am- 4:30pm each day from both Sandbanks and Poole Quay. There is parking available near both of these locations. For up to date parking information, we recommend you check out the Borough of Poole website - www.boroughofpoole.com/transport-and-streets/parking/car-parking-charges

Dogs/pets

We do not accept dogs at this site. Assistance dogs are permitted however you must notify us at time of booking if you are bringing an assistance dog with you.

Quiet please

We ask that our visitors are considerate to their neighbours at all times, but ‘quiet please’ between 10pm and 7:30am. After 5pm access to parts of the island are restricted. These include the Quayside and residential areas. 

Pitches

We have a selection of pitches on Brownsea Island. These are allocated on a first come first served basis. Please note, hired tents are not pre-pitched, and you will need to put them up & take them down. The exception to this rule is our tree tents, which are pre-pitched in set locations and cannot be moved. Damages to hired equipment must be paid for.

Groups/ Maximum occupancy

We are happy to welcome organised groups such as educational groups, DofE, Scouts, Guides, etc. to the site. Proof of group status may be required when booking. Any party larger than 4 adults and 4 children will be considered a group. Family and friend groups are only accepted with prior agreement, but our site is not suitable for stag, hen or birthday parties.

All group leaders must have completed and returned a group booking form including full details of the number in the party, and number of tents and arrival times.

All group bookings must be made via the booking office and cannot be made online. Email: brownseagroupbooking@nationaltrust.org.uk or call 01202 492161.

Fires/Barbecues

Due to the sensitive nature of Brownsea Island, we do not permit open fires or coal BBQs. Gas BBQs can be hired on site. Please do not bring candles, sparklers/fireworks or candle lanterns. All cooking must be on gas which can be hired onsite.

Safety

Cooking inside tents is NOT permitted and can be lethal due to carbon monoxide poisoning.

Smoking

Smoking is permitted on Brownsea Island, however we do ask you not to smoke inside tents or in cooking areas. Smoke or burn damage to tents will incur a replacement fee. Cigarette butts must be fully extinguished and placed into a bin.

Special requests

Special requests, including requests for adjacent camping pitches, must be indicated to us at the time of booking, we will always do our best to honour them but they cannot be guaranteed.

Problem or complaint

Every reasonable care will be taken to ensure that the camping pitch andsite amenities are presented to a high standard. Should you find any cause for complaint, please immediately contact one of the campsite staff, so that reasonable steps can then be taken to rectify the problem. National Trust will not normally make any refunds in respect of complaints made after the Visitor’s departure from the campsite if the Visitor did not make the problem or complaint known to staff during the Visitor’s stay. If you supplied an email address at the time of booking, a survey will be emailed to you for your comments after your stay. Alternatively, a comment form may be completed and left at the campsite Education Room. All complaints made after the Visitor’s departure should be made in writing by post or email to:

Group bookings
National Trust
Brownsea Island
Poole
Dorset
BH13 7EE

email:  brownseagroupbooking@nationaltrust.org.uk

National Trust Members

Sadly there are no reductions for members at our sites due to charity commission rules. However please be assured that the money raised through the campsite will be put to good use supporting our conservation work locally.

Small print

In addition to the site rules above we also have some terms and conditions that apply to your booking. Please read through them below.

Campers pitch their tent

Camping terms and conditions 

Terms and conditions which apply to all National Trust campsite bookings.