To ensure everyone who stays at Brownsea Island campsite has a great holiday, we have a few simple site rules.
After 12 noon and before 4pm. To arrive at 4pm you will need to catch a 3.30pm boat from either Sandbanks or Poole Quay.
You must book in advance to camp on Brownsea Island. Due to the nature of our island location, we are not always able to accept same day bookings. Please call the group bookings team to check availability prior to arrival.
Upon arrival to Brownsea, all campers must register at reception and walk to the Outdoor Centre where a warden will meet you and show you where to pitch. Scout/ Guide groups, special interest, youth and corporate groups of 15 people or more can pre-book cargo transfers to help transport heavy luggage and food to the campsite but the peak time there may be delays with this service. There will be a daily cargo run for adventure campers at 3pm each day but at all other times adventure campers are expected to carry their own luggage and food to and from the campsite.
If you have pre-booked your pitch and circumstances beyond your control prevent you from arriving within these times, please contact 01202 492161. In the case of an emergency call the Brownsea Island Duty Officer on 07786 683226 and staff will do their best to assist.
Please leave the campsite by 12 noon on your day of departure. If you wish to extend your stay, please inform a warden by 10am who will be able to check availability for you.
One night stays are available; however, to get the most out of your visit we would recommend staying for a couple of nights.
We don’t have vehicle access to Brownsea Island so all cars must be left on the mainland. Passenger ferries depart from 10am- 4:30pm each day from both Sandbanks and Poole Quay. There is parking available near both of these locations. For up to date parking information, we recommend you check out the Borough of Poole website - www.poole.gov.uk/parking
We do not accept dogs at this site. Assistance dogs are permitted; however, you must notify us at time of booking if you are bringing an assistance dog with you.
We ask that our visitors are considerate to their neighbours at all times, but ‘quiet please’ between 10pm and 7:30am. After 5pm access to parts of the island are restricted. These include the Quayside and residential areas.
We have a selection of pitches on Brownsea Island. These are allocated on a first come first served basis and will be dictated by our pitch rotations. Please note, hired tents are not pre-pitched, and you will need to put them up & take them down. The exception to this rule is our tree tents, which are pre-pitched in set locations and cannot be moved. Damages to hired equipment must be paid for.
Special requests, including requests for specific sites or adjacent camping pitches, must be indicated to us at the time of booking. We will always do our best to honor them but they cannot be guaranteed. Please note that tents must be pitched 6m apart from each other.
Groups/ Maximum occupancy
We are happy to welcome organised residential groups such as Scouts and Guides, educational and youth groups and DofE, to the site. Proof of group status may be required when booking. Any party of 15 or more people will be considered a residential group and received the group rates. Any organised residential group consisting of less than 10 can still camp but fees will be slightly higher. All group leaders must have completed and returned a group booking form including full details of the number in the party, all equipment and travel arrangements. All group bookings must be made via the booking office and cannot be made online. Email: email@example.com or call 01202 492161.
Public camping offers (Adventure Camping) are available to book online only (maximum 12 people per booking). Family and friend groups and individuals are welcome, but our site is not suitable for stag, hen or birthday parties.
Due to the sensitive nature of Brownsea Island (being and area of high fire risk), we DO NOT PERMIT OPEN FLAMES OF ANY KIND including open fires, coal BBQs, liquid or solid fuel cookers/ tangiers. Gas BBQs can be hired on site by groups and are provided for adventure campers. Please do not bring candles, sparklers/fireworks or candle lanterns of any kind. Any liquid fuels are prohibited and will be confiscated if discovered. We encourage you to bring battery lamps and torches to use over night as there is no street lighting on Brownsea.
Cooking inside tents is NOT permitted and can be lethal due to carbon monoxide poisoning. Cooking shelters with open sides are available to groups for hire or provided for adventure campers. Mess tents have closed sides and are not to be used for cooking in. All cooking and heating equipment must be hired from us as safety checks have been completed on all items prior to use.
Smoking is permitted on Brownsea Island, however we do ask you not to smoke inside tents or in cooking areas as it can be lethal. Smoke or burn damage to tents will incur a replacement fee. Cigarette butts must be fully extinguished and placed into a bin.
Problem or complaint
Every reasonable care will be taken to ensure that the camping pitch and site amenities are presented to a high standard. Should you find any cause for complaint, please immediately contact one of the campsite staff, so that reasonable steps can then be taken to rectify the problem. National Trust will not normally make any refunds in respect of complaints made after the Visitor’s departure from the campsite if the Visitor did not make the problem or complaint known to staff during the Visitor’s stay. If you supplied an email address at the time of booking, a survey will be emailed to you for your comments after your stay. Alternatively, a comment form may be completed and left at the campsite Education Room.
If you have an unresolved complaint at the end of your stay please contact: Customer Care Manager, National Trust Holiday Cottages, Heelis, Kemble Drive, Swindon, SN2 2NA, email address: firstname.lastname@example.org.
National Trust Members
Sadly there are no reductions for members at our sites due to charity commission rules. However, please be assured that the money raised through the campsite will be put to good use supporting our conservation work locally.
In addition to the site rules above we also have some terms and conditions that apply to your booking. Please read through them below.