Visiting Hatchlands Park: What you need to know

Visitors walking at Hatchlands Park, Surrey

The house, parkland, garden, cafés and bookshop at Hatchlands Park are all now open for visitors to access, in line with government guidance. Please continue to book your visits in advance - if you don't book, we cannot guarantee admission. Thank you for helping us remain open safely by following government guidance.

To help make the most of your visit and understand the changes we’ve made, we’ve put together some answers to frequently asked questions. Please bring your face covering, follow the guidance and be kind to our staff.

Pre-book your ticket at busier times

On weekdays you don't need to pre-book your visit to Hatchlands. If you're visiting at weekends or school holidays we recommend pre-booking to guarantee admission. Entry is free for members but please bring your membership card with you. Non-members will need to pay an admission fee when booking.

  • Please book one ticket per person, except for children aged 5 or under as they don’t need a ticket
  • You’ll need to choose a 30-minute arrival time for the day you want to visit
  • The timeslot is for your arrival time only
  • Tickets are for your use only and are not available for resale
  • We'll send your booking confirmation by email. Please make sure you fill in your correct email address when you book to ensure you receive your confirmation email.

Every Friday we'll release new bookings for visits the following week. You can book up to 18 hours before a timeslot. Please note, it's not possible to book separately to visit the house, you're booking a 'whole property' ticket for Hatchlands Park.

Upcoming events

Timed entry to Hatchlands Park (21 June - 27 June)

Tue 22 Jun 2021
10:00-16:00
Book your timed entry to visit Hatchlands Park.
A family in the wild flower meadow at Hatchlands Park, Surrey

When you arrive

When you first arrive at Hatchlands Park, please proceed to the visitor car park and then make your way towards our reception building where you can stop to scan your membership cards. If you’ve booked, you’ll be asked for your tickets too.

Please try to arrive within your 30-minute timeslot. Once you’ve arrived, you’re then welcome to stay until closing time – there's no time limit on your visit to Hatchlands.

Visitors leaving the car park to explore the gardens

Parking

Parking at Hatchlands Park is free for everyone. We have designated blue badge holder parking close to our reception building. Campervans that are used for transport are welcome but are not permitted to stay overnight. At the moment, we’re unable to welcome caravans and coaches. The gates to our car park are locked at 5.30pm, please ensure you’ve returned to your vehicle by this time.

Covid signage

Staying safe

We’ve implemented one-way systems in our cafés, our bookshop and around Little Wix Wood. All are signposted. Please look out for the signs while you’re here which will explain any changes to how you can access different parts of the site. Please follow social distancing and government guidance when you visit. If you’re showing any of the symptoms of coronavirus, or if you've been in contact with anyone that has the virus in the last 14 days, please don’t visit.

Staff and visitors indoors

Please bring a face covering

In line with government guidance, you're required to wear a face covering in most enclosed spaces, unless you are exempt. At Hatchlands Park, you'll require a face covering to enter the house, cafés, bookshop and toilets. Please bring one with you.

Hatchlands Park, Surrey

Re-opening the house 

We're so pleased to be able to open the doors to the house once again and look forward to welcoming you back. The house is open on Tuesdays, Wednesdays, Thursdays, Fridays and Sundays from 12pm-4pm. Please note, it's not possible to book separately to visit the house, you're booking a 'whole property' ticket for Hatchlands Park.

Tramper mobility vehicle in the park

Accessibility 

Hatchlands Park is a 430-acre estate made up of partly accessible parkland with some rough and undulating terrain, hard-surfaced paths, grass and gravel paths, dirt tracks and cobblestone.

Our Tramper all-terrain PMV and MT Push Mountain Trike are available. To book either, get in touch to check availability before going online to pre-book your entry tickets. You can email us or give us a call on 01483 222482.

Visitors walking in bluebell woodland at Hatchlands Park, Surrey

Dog walking 

Dogs are welcome in the majority of the estate, with the exception of the garden, the children’s adventure area and the Kitchen Café. It's essential that all dogs are kept on leads in fields containing livestock.

Find more information below on where your four-legged friend can and can’t go, discover our dog-friendly walking routes and get some helpful hints for a happy and safe experience in the park.

Buttercups in the parkland at Hatchlands

Can't make it? Here's how to cancel online 

If you've booked a ticket but can no longer make your slot, we'd really appreciate it if you can cancel your booking. It only takes a few clicks, and means others can visit in your place.

The house and garden at Hatchlands

We look forward to welcoming you back

Thank you for your ongoing support – we really appreciate it and we're looking forward to welcoming you to Hatchlands Park.