Visiting Hatchlands Park: What you need to know

Visitors walking at Hatchlands Park, Surrey — Walking at Hatchlands Park

The house, parkland, garden, cafés and bookshop at Hatchlands Park are all now open for visitors to access, in line with government guidance. Please continue to book your visits in advance - if you don't book, we cannot guarantee admission. Thank you for helping us remain open safely by following government guidance.

To help make the most of your visit and understand the changes we’ve made, we’ve put together some answers to frequently asked questions. Please bring your face covering, follow the guidance and be kind to our staff.

Pre-book your ticket at busier times

On weekdays you don't need to pre-book your visit to Hatchlands. If you're visiting at weekends or school holidays we recommend pre-booking to guarantee admission. Entry is free for members but please bring your membership card with you. Non-members will need to pay an admission fee when booking.

Please book one ticket per person, except for children aged 5 or under as they don’t need a ticket
You’ll need to choose a 30-minute arrival time for the day you want to visit
The timeslot is for your arrival time only
Tickets are for your use only and are not available for resale
We'll send your booking confirmation by email. Please make sure you fill in your correct email address when you book to ensure you receive your confirmation email.

Every Friday we'll release new bookings for visits the following week. You can book up to 18 hours before a timeslot. Please note, it's not possible to book separately to visit the house, you're booking a 'whole property' ticket for Hatchlands Park.

Timed entry to Hatchlands Park (21 June - 27 June)

Tue 22 Jun 2021

+ 5 other dates

10:00-16:00

Book your timed entry to visit Hatchlands Park.

A family in the wild flower meadow at Hatchlands Park, Surrey — Visitors walk towards the house at Hatchlands Park

When you arrive

When you first arrive at Hatchlands Park, please proceed to the visitor car park and then make your way towards our reception building where you can stop to scan your membership cards. If you’ve booked, you’ll be asked for your tickets too.

Please try to arrive within your 30-minute timeslot. Once you’ve arrived, you’re then welcome to stay until closing time – there's no time limit on your visit to Hatchlands.

Visitors leaving the car park to explore the gardens

Parking

Parking at Hatchlands Park is free for everyone. We have designated blue badge holder parking close to our reception building. Campervans that are used for transport are welcome but are not permitted to stay overnight. At the moment, we’re unable to welcome caravans and coaches. The gates to our car park are locked at 5.30pm, please ensure you’ve returned to your vehicle by this time.

Covid signage — Please follow the social distancing signage

Staying safe

We’ve implemented one-way systems in our cafés, our bookshop and around Little Wix Wood. All are signposted. Please look out for the signs while you’re here which will explain any changes to how you can access different parts of the site. Please follow social distancing and government guidance when you visit. If you’re showing any of the symptoms of coronavirus, or if you've been in contact with anyone that has the virus in the last 14 days, please don’t visit.

Staff and visitors indoors — Please bring a face covering with you

Please bring a face covering

In line with government guidance, you're required to wear a face covering in most enclosed spaces, unless you are exempt. At Hatchlands Park, you'll require a face covering to enter the house, cafés, bookshop and toilets. Please bring one with you.

What’s open

You can visit us Monday to Sunday, from 10am until 5pm. You’ll be able to enjoy the park walks, garden and the children's adventure area all the time. The Engine Room bookshop and the toilet facilities in the cobbled courtyard will also be open every day.

Our Kitchen Café remains open seven days a week whilst our Coach House Café is open at weekends and bank holidays. Our menu is more limited than previously, but you can still enjoy snacks and hot and cold drinks to takeaway. You're very welcome to bring your own food in the form of a picnic but we'd kindly ask that you take as much of your litter home with you as possible.

Our house has now also re-opened. You can visit the house on Tuesdays, Wednesdays, Thursdays, Fridays and Sundays, from 12pm to 4pm with last admission at 3.30pm, until the end of October. Please note, it's not possible to book separately to visit the house, you're booking a 'whole property' ticket for Hatchlands Park.

Hatchlands Park, Surrey — Hatchlands Park

Re-opening the house

We're so pleased to be able to open the doors to the house once again and look forward to welcoming you back. The house is open on Tuesdays, Wednesdays, Thursdays, Fridays and Sundays from 12pm-4pm. Please note, it's not possible to book separately to visit the house, you're booking a 'whole property' ticket for Hatchlands Park.

Accessibility

Hatchlands Park is a 430-acre estate made up of partly accessible parkland with some rough and undulating terrain, hard-surfaced paths, grass and gravel paths, dirt tracks and cobblestone.

Our Tramper all-terrain PMV and MT Push Mountain Trike are available. To book either, get in touch to check availability before going online to pre-book your entry tickets. You can email us or give us a call on 01483 222482.

Email us to book a tramper

Visitors walking in bluebell woodland at Hatchlands Park, Surrey — Dog walking at Hatchlands Park

Dog walking

Dogs are welcome in the majority of the estate, with the exception of the garden, the children’s adventure area and the Kitchen Café. It's essential that all dogs are kept on leads in fields containing livestock.

Find more information below on where your four-legged friend can and can’t go, discover our dog-friendly walking routes and get some helpful hints for a happy and safe experience in the park.

A guide for dog owners

Buttercups in the parkland at Hatchlands — Buttercups at Hatchlands Park

Can't make it? Here's how to cancel online

If you've booked a ticket but can no longer make your slot, we'd really appreciate it if you can cancel your booking. It only takes a few clicks, and means others can visit in your place.

How to cancel your booking